PANBET

Panbet Limited is a UK-licenced bookmaker, operating retail betting shops. Founded in 2000, its operations are regulated by the UK Gambling Commission. Panbet Limited also offers support services for online betting and gaming websites, marathonbet.com and marathonbet.co.uk.

Over the past 15 years, Panbet Limited has grown into a successful and diverse operation. Panbet Limited provides services to http://www.marathonbet.co.uk/en/ and http://www.marathonbet.com/en/ websites. Through the marathonbet.co.uk and marathonbet.com websites, Panbet Limited serves over 750,000 customers in nine languages and 94 countries.

  • Industry:

    Betting and Gaming

Why join us?

Panbet Limited offers fantastic career development opportunities. If you are talented, we will quickly spot your potential and give you opportunities to shape your career. We invest in our people and facilitate internal moves and promotions, so you might join as a Customer Services Agent in January and move to our Finance team in August. Career development at Panbet is not an empty phrase. Most of our managers joined the Company in junior roles and progressed through the ranks. Your progress will depend on your dedication, abilities and on what aims you set or yourself. If you aim for the sky, we will give you every opportunity to stretch yourself and develop your skills and knowledge. We want you to succeed, so if you are ambitious and embrace new challenges, we will give you all the support you need to realise your potential.

We believe that great service starts with happy and focused employees. We are ambitious and we’re always looking for new business opportunities. We work hard to create an environment where each individual can make a meaningful contribution to the success of the Company. What you do really matters and all ideas and suggestions are encouraged and respected. Our people work as a team. If you need help, you know that all you need to do is ask. Teamwork and mutual support are a way of life at Panbet. We have a fun, relaxed and family-like atmosphere and our busy kitchens are a real social hub in the heart of Hove.

Inclusiveness is a key part of the Company’s DNA. We’re continually working to ensure that people from all walks of life feel comfortable here, bring their personalities to work and thrive. We believe that by putting together people from very diverse backgrounds and with different life experiences, we can build a creative environment that fosters innovation and enables us to find the best solutions for our customers. Our employees are a diverse mix of people, making our office a vibrant and exciting place to work. We currently have employees from 17 nationalities working in Panbet Limited’s head office in Hove.

We believe that great work should be recognised and fairly rewarded. We will challenge you to do your best every day. In exchange, you will be given a competitive salary and great benefits. The more you achieve, the more you will earn. Specific benefits that form part of the employee’s benefit package are tailored to individual job roles. Some of the benefits available include:

  • Discretionary bonus scheme based on individual performance, up to 15% of the basic salary (selected departments)
  • Pension Scheme
  • Free parking
  • Referral bonus
  • Season Ticket Loan
  • Childcare Vouchers Scheme
  • Bike Scheme
  • Mobile Scheme
  • Computer Scheme
  • Eye Care Vouchers
  • Flexi hours (selected departments)
  • Holiday entitlement above the statutory minimum
  • Paid sick leave above statutory minimum
  • Company social events
  • VIP experiences at high profile football clubs
  • Legal Services
  • Next Jump Scheme offering discounts on everyday shopping

In addition, Senior Managers may be entitled to the following:

  • Discretionary bonus scheme based on individual performance, up to 25% of the basic salary (depending on the role)
  • Discretionary bonus based on Company’s performance (depending on the role)
  • Portfolio of flexible benefits
Passion

We are committed to customer satisfaction. We do not compromise on speed of service. We listen to our customers.

Ambition

We believe that great work should be recognised and fairly rewarded. We will challenge you to do your best every day. In exchange, you will be given a competitive salary and great benefits. The more you achieve, the more you will earn. Specific benefits that form part of the employee’s benefit package are tailored to individual job roles. Some of the benefits available include:

Noticing and protecting the vulnerable

We take personal responsibility to support those who need help. We are ethical and treat people fairly. We always do the right thing.

Being accountable

We take ownership of issues and challenges. We deliver on our promises. We are honest. We admit and learn from our mistakes.

Endless drive and commitment

We go the extra mile and do not give up easily. We have a positive attitude. We are always striving to improve. We embrace change.

Teamwork

We go the extra mile and do not give up easily. We have a positive attitude. We are always striving to improve. We embrace change.

We are a People’s company. We cooperate and find solutions together. We support our colleagues. We are approachable and share our knowledge. We treat people with respect. We give feedback kindly and with consideration.

meet our team in hove

We have recently moved into a shiny new office, so that all our teams can work together under one roof. Currently, our Hove office houses approximately 160 employees, including:

Careers

We’re hiring!
We’re always on the lookout for enthusiastic, innovative and dedicated people, who want to fast track their careers in the online gaming industry. We regularly publish our vacancies here, so keep an eye on this page if you would like to work for us.

Current vacancies

Reports to:

Payments Manager

Purpose of the Role:

To protect the Company and its stakeholders’ brands, intellectual property, reputation and assets from harm caused by fraud and error, whilst maintaining the Company’s ability to transact freely and efficiently with its customers.

Key Responsibilities:
  • Processing all customer payments on a daily basis and ensuring they are recorded accurately in the appropriate systems.
  • Tracking, investigating and resolving payment issues in a timely manner, whilst keeping customers and management informed on the progress of their case at all times.
  • Acting as the dedicated point of contact for all customer payment related queries.
  • Providing and processing information in response to customer enquiries, concerns and requests in a timely, personable and professional manner.
  • Following up on customer interaction and reporting on identified issues.
  • Assisting Finance with reconciliation work.
  • Communicating effectively with other departments (such as Customer Services and Fraud).
  • Ensuring that all risk, controls and compliance processes are adhered to for all payments.
  • Displaying a high level of attention to detail whilst recording and updating account information.
  • Assisting management in activity reporting by providing timely information upon request.
  • Identifying risks associated with gambling fraud.
  • Contributing to team effort by meeting KPI’s and SLA’s.
  • Complying with Company’s policies and procedures at all times, to improve service provided.
  • Contributing to a continual enhancement of the Payments function, by providing ideas and suggestions on how to improve procedures and develop the department.
  • Completing other ad-hoc tasks as and when required.
Other Responsibilities:
  • Dealing with customers and staff in an efficient and courteous manner.
  • Escalating issues to management as appropriate.
  • Keeping abreast of professional knowledge by participating in training, maintaining personal networks and studying developments in quality management within the industry.
  • Undertaking other reasonable duties as instructed by senior management.
Required Skills and Abilities:
  • Excellent communication skills in English and Russian (written and verbal).
  • Good knowledge of MS Office Tools, including MS Excel.
  • Ability to adapt to changing priorities.
  • Good attention to detail.
  • Proactive approach.
  • Good organisation and prioritising abilities.
  • Ability to multitask and work under pressure.
  • Exceptional problem-solving skills.
Desirable Skills and Abilities
  • Good knowledge of the betting industry
  • A passion and an interest in online gaming.
Additional Requirements
  • Must be flexible towards work schedules and rota (mornings, evenings and nights)kills.
Reports to:

Customer Service Team Leader

Purpose of the Role:

To serve customers by providing product and service information, answering queries and resolving issues in a prompt and efficient manner.

Key Responsibilities:
  • Providing excellent standard of service to customers through email, phones and web chat interactions.
  • Providing and processing information in response to customer enquiries, concerns and requests in a timely, personable and professional manner.
  • Resolving customer complaints in a patient, efficient and courteous manner and carrying out remedial action as and when required.
  • Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.
  • Consistently displaying a strong customer focus and “going the extra mile” to achieve a high level of customer satisfaction.
  • Assisting customers by placing bets over the phone.
  • Accurately translating website text as required by customers.
  • Effectively dealing with upset and angry callers.
  • Escalating issues to the Assistant Team Leader/Team Leader as necessary.
  • Escalating regulatory issues to the Compliance Team.
  • Following up on customer interactions in accordance with Company’s processes and procedures.
  • Providing guidance to and mentoring junior members of the team.
  • Liaising with other departments (for instance Payments and Fraud) to resolve customer queries as and when required.
  • Complying with Company’s policies and procedures at all times, to improve service provided.
  • Maintaining professionalism in all interactions with clients and colleagues.
  • Tracking and monitoring work activity.
  • Determining and accurately recording all details of incoming problems.
  • Displaying a high level of attention to detail whilst recording and updating account information.
  • Monitoring forum to capture feedback.
  • Monitoring website for errors and testing website after systems updates and new product launches.
  • Playing an active part in enhancing quality results and performance of the team.
  • Contributing to team effort by meeting KPI’s and SLA’s.
  • Recommending potential products or services to management by collecting customer information and analysing customer needs.
  • Contributing to a continual enhancement of customer service, by providing ideas and suggestions on how to improve procedures and develop the department.
Other Responsibilities:
  • Continually developing personal skills to enhance effectiveness of self and team.
  • Keeping abreast of professional knowledge by participating in training, maintaining personal networks and studying developments within the industry.
  • Escalating issues to senior management as appropriate.
  • Undertaking other reasonable duties as instructed by senior management.
Required Skills and Abilities:
  • Excellent verbal and written communication skills in Chinese.
  • Good numeracy skills.
  • Strong IT skills including good working knowledge of Microsoft Outlook.
  • Ability to multitask, prioritise and work under pressure.
  • Demonstrable negotiation skills.
  • Excellent accuracy and attention to detail.
  • Proactive and results-driven approach.
  • Exceptional problem-solving skills.
  • Excellent prioritising skills.
  • Faultless telephone manner.
  • Customer focus and commitment to service excellence.
  • Good interpersonal skills and ability to work as part of a team.
  • Ability to learn quickly in a changing environment.
  • Diagnostic and Advisory Skills.
  • Confidence and ability to deal with difficult situations.
Desirable Skills and Abilities:
  • Knowledge of online gaming and betting industry.
  • Interest and knowledge of sports.
Additional Requirements
  • Must be flexible towards work schedules and rota (mornings, evenings, nights and weekends)
Reports to:

Customer Service Team Leader

Purpose of the Role:

To serve customers by providing product and service information, answering queries and resolving issues in a prompt and efficient manner.

Key Responsibilities:
  • Providing excellent standard of service to customers through email, phones and web chat interactions.
  • Providing and processing information in response to customer enquiries, concerns and requests in a timely, personable and professional manner.
  • Resolving customer complaints in a patient, efficient and courteous manner and carrying out remedial action as and when required.
  • Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.
  • Consistently displaying a strong customer focus and “going the extra mile” to achieve a high level of customer satisfaction.
  • Assisting customers by placing bets over the phone.
  • Accurately translating website text as required by customers.
  • Effectively dealing with upset and angry callers.
  • Escalating issues to the Assistant Team Leader/Team Leader as necessary.
  • Escalating regulatory issues to the Compliance Team.
  • Following up on customer interactions in accordance with Company’s processes and procedures.
  • Providing guidance to and mentoring junior members of the team.
  • Liaising with other departments (for instance Payments and Fraud) to resolve customer queries as and when required.
  • Complying with Company’s policies and procedures at all times, to improve service provided.
  • Maintaining professionalism in all interactions with clients and colleagues.
  • Tracking and monitoring work activity.
  • Determining and accurately recording all details of incoming problems.
  • Displaying a high level of attention to detail whilst recording and updating account information.
  • Monitoring forum to capture feedback.
  • Monitoring website for errors and testing website after systems updates and new product launches.
  • Playing an active part in enhancing quality results and performance of the team.
  • Contributing to team effort by meeting KPI’s and SLA’s.
  • Recommending potential products or services to management by collecting customer information and analysing customer needs.
  • Contributing to a continual enhancement of customer service, by providing ideas and suggestions on how to improve procedures and develop the department.
Other Responsibilities:
  • Continually developing personal skills to enhance effectiveness of self and team.
  • Keeping abreast of professional knowledge by participating in training, maintaining personal networks and studying developments within the industry.
  • Escalating issues to senior management as appropriate.
  • Undertaking other reasonable duties as instructed by senior management.
Required Skills and Abilities:
  • Excellent verbal and written communication skills in English and Spanish.
  • Good numeracy skills.
  • Strong IT skills including good working knowledge of Microsoft Outlook.
  • Ability to multitask, prioritise and work under pressure.
  • Demonstrable negotiation skills.
  • Excellent accuracy and attention to detail.
  • Proactive and results-driven approach.
  • Exceptional problem-solving skills.
  • Excellent prioritising skills.
  • Faultless telephone manner.
  • Customer focus and commitment to service excellence.
  • Good interpersonal skills and ability to work as part of a team.
  • Ability to learn quickly in a changing environment.
  • Diagnostic and Advisory Skills.
  • Confidence and ability to deal with difficult situations.
Desirable Skills and Abilities:
  • Knowledge of online gaming and betting industry.
  • Interest and knowledge of sports.
Additional Requirements
  • Must be flexible towards work schedules and rota (mornings, evenings, nights and weekends)
Reports to:

Deputy CEO/CFO

Purpose of the Role:

To develop and implement the Company’s compliance strategy, manage compliance processes and procedures and liaise with regulatory bodies and relevant third parties to ensure highest levels of compliance on all levels.

Key Responsibilities:
  • Managing the Company’s compliance function.
  • Ensuring business activities are conducted in conformity with all applicable laws, regulations and internal policies and procedures.
  • Serving as liaison and developing relationships with local and foreign regulators and legal bodies.
  • Liaising with other companies, service providers, external legal advisors, local government, regulatory authorities (local and foreign) and relevant service providers in various jurisdictions.
  • Ensuring local and foreign regulatory permissions remain current and appropriate for business needs.
  • Continually risk assessing company practices and policies, including conducting regular compliance reviews of internal departments.
  • Developing internal policies and procedures, compliance training and protocols.
  • Providing guidance and training in business-wide compliance policies and procedures, laws and regulations applicable to the business.
  • Providing reporting with respect to regulatory requirements and developments to the Board of Directors.
  • Preparing compliance documentation with relevant constitutive documents for statutory, legal and regulatory purposes.
  • Maintaining and reviewing legal agreements.
  • Responding to queries and investigations conducted by various official bodies as the principal point of contact.
  • Independently investigating and acting on matters related to compliance.
  • Developing policies and programs that encourage managers and employees to report suspected fraud and other improprieties.
Other responsibilities:
  • Developing Compliance Team through coaching, mentoring, annual appraisal process and continuous feedback.
  • Keeping abreast of regulatory developments and industry initiatives. Networking and participating in training as appropriate to maintain own professional expertise and CPD.
  • Undertaking other reasonable duties.
Required Skills and Abilities:
  • A minimum of 3 years in a similar role.
  • Integrity and accountability.
  • Proven commercial acumen.
  • Excellent communication skills.
  • Ability to influence and quickly build strong working relationships with key internal and external stakeholders.
  • Strong working knowledge of compliance matters and the ability to apply it to a variety of situations.
  • Ability to understand complex legal information and explain it to operational staff in a straightforward way.
  • Excellent prioritising skills, with the ability to work under pressure.
  • Strong analytical and reporting skills.
  • Proactive and results-driven approach.
  • Demonstrable experience of developing and implementing policies and procedures.
  • Committed to upholding professional standards.
Desirable Skills and Abilities:
  • Law/Business/Economics degree or equivalent.
  • International Compliance Association diploma or certificate.
  • Experience within online gaming industry.
Reports to:

Compliance Manager

Purpose of the Role:

To assist the Compliance Manager with all matters relating to compliance.

Key Responsibilities:
  • Conducting ongoing risk assessments of the Company processes and procedures in light of various legal regulatory and operational requirements.
  • Assisting the Compliance Manager in implementing various policies and procedures, to ensure that business activities are conducted in conformity with all applicable laws and regulations.
  • Assisting Operations with various compliance queries and procedural escalations, in particular assisting with customer complaint escalations from the Customer Service department.
  • Challenging existing practices and procedures, and making recommendations in accordance with industry best practice.
  • Working alongside the Compliance Manager to ensure effective communications with local and foreign regulators and legal bodies.
  • Liaising with other companies, service providers, external legal advisors, local government, regulatory authorities (local and foreign) and relevant service providers in various jurisdictions, as and when required.
  • Assisting with the development of compliance training and protocols.
  • Preparing regular and ad hoc reports with respect to regulatory requirements and developments.
  • Assisting with the preparation of compliance documentation for statutory, legal and regulatory purposes.
  • Assisting with audits as and when required.
  • Drafting responses to queries and investigations conducted by various official bodies.
  • Proactively raising awareness of compliance risks throughout the business.
  • Working in partnership with other key stakeholders in the business, to ensure full adherence with the Company’s policies and procedures.
Other responsibilities:
  • Keeping abreast of professional knowledge by participating in training, maintaining personal networks and studying developments within the industry.
  • Escalating issues to Compliance Manager as appropriate.
  • Undertaking other reasonable duties as instructed by senior management.
Required Skills and Abilities:
  • Experience in dealing with compliance matters within a regulated environment.
  • Ability to update and review regulatory documents.
  • Strong working knowledge of various areas of compliance and the ability to apply these to real life situations.
  • Experience of dealing with regulators, licensing bodies and other relevant third parties.
  • Excellent prioritising skills, ability to multi-task and work under pressure.
  • Proactive and results-driven approach.
  • Excellent written and spoken communication skills in English.
  • Ability to explain complex compliance issues to employees from other departments in a clear and concise way.
Desirable Skills and Abilities:
  • Working Knowledge of European languages.
  • Experience in managing regulatory relationships.
  • Experience of working in the online gaming and betting industry.
  • Bachelor's degree or equivalent through experience.
Reports to:

Chief Financial Officer

Purpose of the Role:

Preparing statutory and management reports for various group companies.

Key Responsibilities:
  • Assisting with all aspects of the Company’s accounting functions.
  • Supervising and reviewing all month end balance sheet journals, including provisions and consolidation adjustments.
  • Supervising and reviewing monthly balance sheet reconciliations.
  • Maintaining the fixed asset register.
  • Preparing statutory accounts and tax computations.
  • Providing data to external auditors.
  • Assisting with longer term financial planning and budget setting.
  • Overseeing Cash Flow forecasts and management.
  • Completing all tasks within the set deadlines, without compromising on quality.
  • Addressing queries from various stakeholders and recommending appropriate business focussed solutions to these queries.
Required Skills and Abilities:
  • ACCA or CIMA full or nearly qualified / Finance degree or equivalent through experience.
  • Proven experience of challenging and influencing key stakeholders outside of the Finance team.
  • Good presentation skills.
  • Ability to interpret and communicate financial data to non-financial managers, in a clear and concise manner.
  • Solid understanding of financial planning, budgeting and forecasting.
  • Good written and verbal communication skills.
  • Excellent knowledge of Microsoft Office applications, including Excel.
  • Advanced numeracy and analytical skills.
  • Outstanding attention to detail.
  • Strong time management skills, with the ability to meet strict deadlines.
  • Confident and conscientious manner.
  • Methodical and logical approach to problem solving.
Desirable Skills and Abilities:
  • Working knowledge of Russian.
  • Experience with Coda4 software.
Reports to:

Chief Commercial Officer

Purpose of the Role:

To design and execute a coordinated Marketing strategy for the UK region.

Key Responsibilities: Operations
  • Leading the UK Marketing team to raise brand awareness and establish best practice for various campaigns within the UK region, including implementation, execution and analysis.
  • Cooperating with internal stakeholders to assist with launching new products within the UK market.
  • Reporting on competitors’ activity and performing market research to identify market requirements for current and future products.
  • Identifying potential strategic partner relationships to maximise existing and potential revenue streams.
  • Exploring Marketing opportunities within the UK region to drive new customer acquisition from potential markets.
  • Establishing and maintaining strong relationships with the top regional affiliates.
  • Managing ROI within the UK region.
  • Conducting analysis of payments systems within the UK region.
  • Helping with the localization of the product.
People Management
  • Leading the UK Marketing team to deliver a fast and efficient Marketing function.
  • Developing the UK Marketing team through coaching, mentoring and continuous feedback.
  • Effectively managing resources and proactively planning resourcing needs for the department.
  • Sourcing and attracting top talent from outside of the Company to join the team, as and when required.
  • Effectively training new recruits to develop the next generation of leaders.
  • Actively developing succession plans within the team.
  • Continually assessing the team though the annual appraisal process.
Other Responsibilities:
  • Following team’s and Company’s processes and procedures effectively.
  • Keeping abreast of professional knowledge by maintaining personal networks and studying developments within the industry, to ensure that Panbet is one step ahead. Participating in training as appropriate to maintain own professional expertise and CPD.
  • Escalating issues to the Chief Commercial Officer, as appropriate.
  • Undertaking other reasonable duties as instructed by senior management.
Required Skills and Abilities:
  • At least 3 years of experience within the online industry.
  • Strong organisation skills, with a proven track record of working under pressure and to tight deadlines.
  • Strong IT, numerical and analytical skills.
  • Proven project management skills.
  • Eye for detail and ability to learn from previous campaigns to improve procedures and correct mistakes.
  • Excellent written and spoken communication skills in English.
  • Excellent interpersonal skills and ability to communicate with key internal and external stakeholders.
  • Positive and proactive attitude and willingness to take responsibility for dealing with issues to resolution.
  • Creativity and ability to think outside of the box.
  • Ability to work with teams based remotely.
  • Flexibility, including a flexible approach to working hours and willingness to travel.
  • A thorough knowledge and interest in sports.
Reports to:

Chief Commercial Officer

Purpose of the Role:

To design and execute a coordinated Marketing strategy for the CIS region.

Key Responsibilities:
  • Leading the CIS Marketing team to raise brand awareness and establish best practice for various campaigns within the CIS region, including implementation, execution and analysis.
  • Cooperating with internal stakeholders to assist with launching new products within the CIS market.
  • Reporting on competitors’ activity and performing market research to identify market requirements for current and future products.
  • Identifying potential strategic partner relationships to maximise existing and potential revenue streams.
  • Exploring Marketing opportunities within the CIS region to drive new customer acquisition from potential markets.
  • Establishing and maintaining strong relationships with the top regional affiliates.
  • Managing ROI within the CIS region.
  • Conducting analysis of payments systems within the CIS region.
  • Helping with the localization of the product.
People Management
  • Leading the CIS Marketing team to deliver a fast and efficient Marketing function.
  • Developing the CIS Marketing team through coaching, mentoring and continuous feedback.
  • Effectively managing resources and proactively planning resourcing needs for the department.
  • Sourcing and attracting top talent from outside of the Company to join the team, as and when required.
  • Effectively training new recruits to develop the next generation of leaders.
  • Actively developing succession plans within the team.
  • Continually assessing the team though the annual appraisal process.
Other Responsibilities:
  • Following team’s and Company’s processes and procedures effectively.
  • Keeping abreast of professional knowledge by maintaining personal networks and studying developments within the industry, to ensure that Panbet is one step ahead. Participating in training as appropriate to maintain own professional expertise and CPD.
  • Escalating issues to the Chief Commercial Officer, as appropriate.
  • Undertaking other reasonable duties as instructed by senior management.
Required Skills and Abilities:
  • At least 3 years of experience within the online industry.
  • Strong organisation skills, with a proven track record of working under pressure and to tight deadlines.
  • Strong IT, numerical and analytical skills.
  • Proven project management skills.
  • Eye for detail and ability to learn from previous campaigns to improve procedures and correct mistakes.
  • Excellent written and spoken communication skills in English.
  • Excellent interpersonal skills and ability to communicate with key internal and external stakeholders.
  • Positive and proactive attitude and willingness to take responsibility for dealing with issues to resolution.
  • Creativity and ability to think outside of the box.
  • Ability to work with teams based remotely.
  • Flexibility, including a flexible approach to working hours and willingness to travel.
  • A thorough knowledge and interest in sports.
Reports to:

Chief Commercial Officer

Purpose of the Role:

To provide relevant and engaging content for the Company’s social media channels, while working closely with the sponsorship and PR team with all related marketing activities.

Key Responsibilities:
  • Creating relevant, engaging and accurate content for all of the Company’s social media channels, while promoting the Marathonbet brand and products.
  • Growing the Marathonbet social media following on Twitter, Facebook, YouTube, Google+, Vine and supporting expansion into other channels.
  • Generating quality content in line with the Company’s policies and the overall marketing and social media strategy, to maximise results and minimise reputational risks.
  • Contributing to projects and initiatives designed to improve brand perception, increase brand awareness and drive traffic to the websites.
  • Pro-actively engaging with the online community to identify trends and new business opportunities.
  • Assisting with the monitoring and evaluation of social media campaigns.
  • Working closely with the sponsorship and PR teams, as well as other key internal and external stakeholders.
  • Liaising closely with sponsorship partners to produce co-branded social media content - be it for Twitter, Facebook, YouTube, etc.
  • Assisting with routine social media queries.
  • Designing and executing new social media features to proactively engage followers old and new.
Other Responsibilities:
  • Escalating issues to the CCO as appropriate.
  • Undertaking other reasonable duties as instructed by senior management.
  • Working on sponsorship, PR or other marketing tasks as and when needed.
Required Skills and Abilities:
  • Experience in social media (sports betting or sports media background preferred).
  • Excellent understanding of social media best practice.
  • An encyclopaedic knowledge of sports.
  • Good research skills, with the ability to spot emerging trends.
  • Outstanding attention to detail, including proof reading skills.
  • Strong copywriting and editing skills, as well as the ability to write blog articles about sports and sports betting.
  • Comfortable working with sports stars and athletes.
  • Excellent communication skills in English.
  • Good interpersonal skills and ability to build strong working relationships.
  • Good working knowledge of Microsoft Office applications.
  • Ability to work in a fast-paced environment and meet tight deadlines.
Desirable Skills and Abilities
  • Photoshop and video/audio editing skills.
  • Blogging experience, either through own network or from previous roles.
  • Experience of content management systems.
  • Degree level education (completed or ongoing) or equivalent through experience.
Desirable Skills and Abilities
  • Must be flexible to work evenings and weekends around the sporting calendar, as and when required.
Reports to:

CCO

Purpose of the Role:

lead the creation and implementation of the Marathonbet’s global brand vision.

Key Responsibilities:
  • Oversee and help optimise all casino promotions throughout the player lifecycle (conversion, retention & reactivation) in line with the Gaming Team rollout strategy.
  • Responsible for the casino & gaming marketing budgets including reporting on KPIs.
  • Assist the Gaming Team by overseeing casino promotions and drive improvements in direct communication with customers via various channels and focus markets.
  • Champion cross-sell and up-sell initiatives.
  • Assist Head of Acquisition with managing primary online acquisition channels from gaming point of view: ad networks, media buys, SEO, SEM etc.
  • Assist the affiliate team with key casino/gaming affiliates when required.
  • Work closely with Head of CRM to understand the long-term value of campaigns and channels, as well as provide input for retention oriented campaigns that will have an impact on acquisition and brand.
  • Work with our Product and Gaming teams to improve the conversion performance, product expansion and overall user experience on the website.
  • Create data driven promotional campaigns including digital components.
  • Assist Head of Gaming with development of gaming strategy for main focus markets.
  • Conduct regular competitor analysis and maintain market place awareness.
Other Responsibilities:
  • Keeping abreast of professional knowledge by participating in training, maintaining personal networks and studying developments within the industry.
  • Escalating issues to senior management as appropriate.
  • Undertaking other reasonable duties as instructed by senior management.
Required Skills and Abilities:
  • Business- and Sales oriented with focus on marketing and communications.
  • An understanding of formulating effective marketing plans.
  • Experience in the Online Gaming sector.
  • Ability to adapt quickly in a fast paced, results driven environment.
  • Possesses a strong understanding of the mobile and desktop channels.
  • Excellent communication and influencing skills, both verbal and written with the ability to manage internal and external relationships at all levels.
  • Ability to work with numerous internal and external cross functional teams and multi-tasking of projects.
  • IT skills including a highly developed excel skills.
  • Good attention to detail.
  • Strong verbal and written communication skills in English.
  • Strong Customer focus.
Desirable Skills and Abilities
  • Solid analytical skills and ability to create business cases based on data.
  • Experience in CRM
  • Second language is desirable.
Reports to:

Deputy CEO/CEO

Purpose of the Role:

To be responsible for analysing and reporting on the efficiency and profitability of all campaigns and group business. The work often involves working at a pace to achieve deadlines, dealing with ever changing information and using a variety of software packages to benefit the business.

Key Responsibilities:
  • Updating, producing and checking existing reports within specific time periods in order to meet service levels.
  • Creating reports for acquisition, retention and internal purposes according to specific requirements.
  • Liaising with other departments to agree the structure and frequency of new requests.
  • Implementing and improving reports to aid the business.
  • Monitoring data quality and acting upon findings.
  • Updating existing analytical reports and data sets to be viewed by various other departments.
  • Providing data on which campaign and business decisions can be made.
  • Providing analysis on an ad-hoc basis for management in other departments, and external clients.
  • Analysing data to provide insights and highlight possible risk areas for the Group.
  • Creating projections involving budgeting and forecasting.
  • Project co-ordinate new business projects and assist with the end to end process from idea gathering to the end result of live environments.
  • Manage the flow of performance information throughout the business ensuring 100% accuracy is achieved and delivered.
  • Provide support to the CCO, ensuring that actions are informed through data.
  • Working with the database administrators to optimise reports and future proof reporting for optimal output.
Other Responsibilities:
  • Review all marketing analytics on an ad-hoc basis to ensure the data being used is up to date to give the best possible insights from historical campaigns.
  • Be the point of contact for analytical requests.
  • Provide analytical and report training where required to enhance business output.
  • Escalating issues to senior management as appropriate.
  • Keeping abreast of professional knowledge by participating in training, maintaining personal networks and studying developments in quality management within the industry.
  • Undertaking other reasonable duties as instructed by senior management.
Required Skills and Abilities:
  • Minimum 1 year experience in business and operational analytics.
  • Customer focus and commitment to excellent service.
  • Advanced knowledge of Microsoft Office applications, particularly Excel.
  • Ability to work with large datasets.
  • Excellent verbal and written communication skills in English.
  • Accuracy and strong attention to detail.
  • Excellent numeracy and analytical skills.
  • Good report writing skills.
  • Proactive and results driven approach.
  • Good organisation and prioritising abilities.
  • Ability to multitask and work under pressure with a pro-active and target orientated approach.
  • Exceptional creative thinking and problem-solving skills.
  • Good interpersonal and relationship building skills.
  • Ability to learn quickly in a changing environment.
  • Confidence and ability to deal with difficult situations.
Desirable Skills and Abilities
  • Mathematics at A-Level or equivalent (Numeracy based).
  • Recent experience in a gaming/betting executive role (CRM, Product or Operations).
  • Strong presentation skills.
  • Experience of managing stakeholders and expectations.
Reports to:

Head of Group HR

Purpose of the Role:

To provide customer-focussed, comprehensive and pragmatic HR advice and support to employees and managers, in line with legal requirements and Company policies and procedures.

Key Responsibilities: HR Operations
  • Acting as the first point of contact for all HR queries. Responding to queries promptly and efficiently.
  • Advising employees and managers on HR policies and procedures, as and when required.
  • Managing all HR administration, including preparing reference letters, contracts, offer letters, termination letters, variation of terms etc. Ensuring that countersigned documents have been received and placed on HR files.
  • Assisting with monitoring and management of timekeeping and attendance.
  • Maintaining accurate and up to date records of personal and employment information.
  • Coordinating the new starter and leaver process.
  • Coordinate maternity, paternity, adoption and parental leave.
Resourcing
  • Benchmarking salary and benefits to ensure the Company is competitive in the market place.
  • Participating in interviews as and when required. Ensuring that appropriate interview records are kept.
  • Taking over the appointment process for successful applicants from the Recruiter.
  • Liaising with Training Officer to make induction arrangements.
Employee Relations
  • After consultation with the Head of Group HR, conducting redundancy, grievance and disciplinary matters.
  • Providing advice to employees and line managers on how to resolve issues informally, to prevent issues from escalating.
  • Mediating between individuals where appropriate to resolve difficult working relationships.
Performance Management
  • Working as a team to propose and introduce a new Company’s performance management process.
  • Advising line managers on dealing with underperformance.
  • Managing probationary periods of staff. Obtaining feedback on employee performance during probationary period and issuing end of probation documents within the required timescales.
Reward
  • Working closely with Payroll to ensure correct and full information is provided to Payroll before the monthly cut-off date.
  • Assisting with the annual salary review process.
  • Coordinating all benefits administration.
Other responsibilities:
  • Regular reporting to Head of Group HR.
  • Proposals for new and amendment to existing policies in line with UK law and Company strategy.
  • Completing or assisting with various HR projects as and when required.
  • Keeping abreast of professional knowledge by maintaining personal networks and studying developments within the industry. Participating in training as appropriate to maintain own professional expertise and CPD.
  • Contributing to a continual enhancement of customer service, by providing ideas and suggestions on how to improve procedures and develop the department.
  • Escalating issues to Head of Group HR as appropriate.
  • Undertaking other reasonable duties as instructed by senior management.
Required Skills and Abilities:
  • Proven experience in a HR generalist role.
  • Excellent attention to detail.
  • Previous experience of coaching managers on policies, HR best practice and a variety of employment law issues.
  • Ability to build strong working relationships with employees and managers.
  • Excellent prioritising skills and ability to work under pressure.
  • Strong IT and communication skills.
  • Customer focus, with a proactive and results-driven approach.
  • Awareness of confidentiality and data protection issues.
Desirable Skills and Abilities:
  • Bachelor's degree or equivalent.
  • CIPD qualified/part qualified.
  • Experience within online gaming industry.
  • Knowledge of HR systems.
Reports to:

Product R&D Manager - Gaming

Purpose of the Role:

To assist in the planning, co-ordination and execution of localised and global gaming campaigns at all stages, from ideas to ROI reporting.

Key Responsibilities:
  • Managing the promotions calendar for the casino, bingo and other gaming offerings. Ensuring that the overall gaming calendar has been prepared at least one calendar month in advance.
  • Placing the customer at the centre of everything to ensure their expectations are met, and where possible, exceeded.
  • Work with the Platform team to ensure that promotions are relevant to both desktop and mobile.
  • Ensure the customer journey is complete from end to end across all channels
  • Responsibility for ensuring that gaming promotions are available to all customers on all Gaming verticals.
  • Develop a strategy and calendar for x-sell conversion actions across all products with a view to increase Gaming NGR
  • Provide informative and concise reports on promotional campaign contribution with assistance from the analytics team.
  • Work closely with gaming R&D on the various channels to ensure promotions reflect content delivery roadmap.
  • Assist with management of loyalty program and loyalty stores.
  • Co-ordination of gaming social media campaigns and offers published to Twitter, Facebook, VK etc.
  • Assisting with localised gaming acquisition offers.
  • Work closely with CRM & Content to ensure all cross-sell opportunities are maximised on site and within mailers.
  • Work with CRM & Content on scheduling plans for mobile/desktop promotions.
  • Managing specific made gaming campaigns to mobile customers.
  • Performing other daily tasks and special projects to support the localised and global casino strategy.
Other Responsibilities:
  • Keeping abreast of professional knowledge by participating in training, maintaining personal networks and studying developments within the industry.
  • Escalating issues to senior management as appropriate.
  • Undertaking other reasonable duties as instructed by senior management.
Required Skills and Abilities:
  • Educated to degree level or equivalent qualification
  • Minimum 2 years’ experience within online betting or gaming.
  • Experience in cross sell marketing projects
  • Ability to adapt quickly in a fast paced, results driven environment.
  • Possesses a strong understanding of the mobile and desktop channels
  • Excellent communication and influencing skills, both verbal and written with the ability to manage internal and external relationships at all levels.
  • Ability to work with numerous internal and external cross functional teams and multi-tasking of projects.
  • IT skills including a highly developed excel skills.
  • Good attention to detail.
  • Strong verbal and written communication skills in English. Customer focus.
Desirable Skills and Abilities:
  • Second language is desirable (Russian or Spanish preferred).
  • Experience in working in a highly regulated environment.
  • Solid analytical skills and ability to create business cases based on analytics.
Reports to:

Product R&D Team Leader

Purpose of the Role:

Ownership of the Affiliate Platform tools roadmap and 3rd party API integrations to support the B2B side of the business.

Key Responsibilities:
  • Managing the roadmap for Affiliate Platform Tools (currently banners, text links and XML-feeds).
  • Managing the roadmap for 3rd party, B2B API integrations.
  • Working with 3rd party suppliers to gather integration requirements.
  • Working with development teams to analyse business requirements and recommend technical solutions.
  • Driving the development of a best in class Sports betting experience.
  • Increasing key conversions and revenue.
  • Developing more engaging Affiliate tools.
  • Leading and managing the selection process for new solutions.
  • Collating product/projects progress reports.
  • Managing external suppliers to ensure high quality support and service delivery.
  • Collaborating, communicating and managing relationships with the key internal stakeholders.
  • Delivering projects within agreed timescales, without compromising on quality.
  • Taking ownership of issues right through to resolution.
Other Responsibilities:
  • Escalating issues to Product R&D Team Leader as appropriate.
  • Keeping abreast of professional knowledge by participating in training, maintaining personal networks, studying mobile application trends and developments within the industry.
  • Continuously developing knowledge of mobile application trends and platform specific behaviours, through competitive research.
  • Undertaking other reasonable duties as instructed by senior management.
Required Skills and Abilities:
  • A minimum of 2 years’ experience in a similar role.
  • Strong digital Product Management background in a fast-paced environment
  • Solid understanding of Affiliate models and API integrations.
  • Solid knowledge of desktop and mobile application trends and features, UI/UX, platform specific behaviours and best practices.
  • Passion for new marketing technologies and services.
  • Good understanding of user’s cross-device interactions and trends.
  • Proven ability to work across multiple fast-moving projects.
  • Strong planning and time management skills, with the ability to work well under pressure, produce desired results and meet deadlines.
  • Excellent interpersonal skills and the ability to build strong working relationships with the key stakeholders.
  • Ability to communicate complex ideas clearly. Proven track record of communicating effectively with technical employees and employees from non-technical departments.
  • Good work ethic and a positive, proactive approach to work.
  • Good attention to detail.
  • Enquiring mind with strong problem solving ability.
  • Office suite, Jira/Confluence experience and Aha.io preferred.
Desirable Skills and Abilities:
  • Degree educated
  • Experience in the Sports betting and Casino / Gaming industry preferred.
  • Experience of working in an Agile environment, knowledge of Lean
Reports to:

Product R&D Team Leader

Purpose of the Role:

Manage the design and development of Conversion Rate Optimisation (CRO) tests. Interpret the results and recommend which to implement on the products. Build and take ownership of the CRO roadmap for all products.

Key Responsibilities:
  • Effectively managing the roadmap of the CRO roadmap for all products.
  • Manage CRO testing design and development, make recommendations for product improvements.
  • Provide visibility and manage approval stages for relevant departments
  • Evaluate site data and create test hypotheses and mock-ups
  • Evaluate test data and make recommendations for variation integration
  • Creating wireframes and functional requirements for new tests
  • Increasing key conversions and revenue
  • Driving the development of a best in class Sports betting experience.
  • Working with technical teams to continually improve user interface design.
  • Working directly with development teams to analyse business requirements and recommend technical solutions for mobile products and services.
  • Collating CRO progress reports.
  • Collaborating, communicating and managing relationships with the key internal stakeholders.
  • Delivering projects within agreed timescales, without compromising on quality.
  • Taking ownership of issues right through to resolution.
Other Responsibilities:
  • Escalating issues to Product R&D Team Leader as appropriate.
  • Keeping abreast of professional knowledge by participating in training, maintaining personal networks, studying mobile application trends and developments within the industry.
  • Continuously developing knowledge of mobile application trends and platform specific behaviours, through competitive research.
  • Undertaking other reasonable duties as instructed by senior management.
Required Skills and Abilities:
  • A minimum of 2 years’ experience in a similar role.
  • Strong CRO Management background.
  • Solid understanding of desktop and mobile application technologies.
  • Solid knowledge of desktop and mobile application trends and features, UI/UX, platform specific behaviours and best practices.
  • Experience designing simple and intuitive user interfaces within complex product environments.
  • Passion for new marketing technologies and services.
  • Good understanding of user’s cross-device interactions and trends.
  • Experience of on-site and mobile cross sell strategy.
  • Proven ability to work across multiple fast-moving projects.
  • Strong planning and time management skills, with the ability to work well under pressure, produce desired results and meet deadlines.
  • Excellent interpersonal skills and the ability to build strong working relationships with the key stakeholders.
  • Ability to communicate complex ideas clearly. Proven track record of communicating effectively with technical employees and employees from non-technical departments.
  • Good work ethic and a positive, proactive approach to work.
  • Good attention to detail.
  • Enquiring mind with strong problem solving ability.
  • Office suite, Jira/Confluence
Desirable Skills and Abilities:
  • Optimizely, Conversion.com preferred.
  • Aha.io
  • Degree educated
  • Experience in the Sports betting and Casino / Gaming industry preferred.
  • Experience of working in an Agile environment, knowledge of Lean
Reports to:

Euroweb Platform Manager

Purpose of the Role:

To enhance the user experience of all digital media platforms, in order to support the broader strategy of the Group.

Key Responsibilities:
  • Creating pixel perfect visual designs of new site features which are on brand and responsively thought out.
  • Transforming wireframes into engaging visual designs providing thought and insight into the onscreen interaction.
  • Creating prototypes for new user interfaces.
  • Defining interactive experiences, taking into account all possible states, views of the UI as well as transitions.
  • Working with fluid grid systems and responsive design.
  • Presenting design concepts to the team and business stakeholders.
  • Working to given Styleguides and guidelines and assisting with improving the corporate Styleguides.
  • Working closely with Front End Developers to ensure great design quality.
  • Making the complex simple. Delighting millions of our customers across iOS and Android.
  • Collaborating with the product and development teams to test and launch new ideas.
  • Prototyping new ideas and testing them directly.
  • Reviewing and iterating designs based on feedback.
Other Responsibilities:
  • Collaborating, communicating and building strong relationships with the key internal and external stakeholders.
  • Keeping abreast of professional knowledge by maintaining personal networks and studying developments within the industry, to ensure that Panbet is one-step ahead. Participating in training as appropriate to maintain own professional expertise and CPD.
  • Escalating issues to the Head of Product & Development as appropriate.
  • Undertaking other reasonable duties as instructed by senior management.
Required Skills and Abilities:
  • A minimum of 2 years’ experience in a similar role.
  • Good knowledge of design software, such as Adobe suite & wireframing software.
  • Excellent HTML & CSS skills.
  • UI & UX design Skills.
  • Creative talent, fresh ideas and adaptability.
  • Solid portfolio of work.
  • Good eye for detail and desire for perfection.
  • Excellent written and spoken communication skills in English.
  • Excellent interpersonal skills and willingness to collaborate.
  • Ability to think outside of the box and produce original and engaging content.
  • Good prioritising and time management skills, with commitment to meet deadlines.
Desirable Skills and Abilities:
  • Design degree or equivalent through experience.
  • Previous experience within the betting/gaming industry.
  • Experience with large scale, multi-lingual websites.
  • Keen interest in sports and new advertising trends and techniques.
Reports to:

Head of Product and Development

Purpose of the Role:

To maintain a continuous Research and Development drive for Gaming and Sports to deliver against Group Strategy and goals.

Key Responsibilities:
  • Driving the development of the best in class product framework.
  • Managing new and existing product development projects in line with the Group’s innovation pipeline.
  • Effectively managing the entire life cycle of a wide range of new and existing Gaming and Sports projects.
  • Leading projects, monitoring progress, resolving issues and initiating corrective actions as appropriate, to ensure projects are completed within agreed timescales, without compromising on quality.
  • Increasing profitability of the product portfolio through efficient management of current products and successful execution of new products and services.
  • Working alongside Business Development to scope the market for new opportunities and help to manage delivery.
  • Working directly with development teams to analyse business requirements and recommend technical solutions for products and services.
  • Undertaking external benchmarking and conducting competitor analysis to highlight recommendations for improvements.
  • Using the data-driven approach to present effective business cases to support introduction of new products and platforms.
  • Leading and managing the selection process for new solutions.
  • Leading design and feature decisions for various Gaming and Sports products.
  • Working with technical teams to continually improve product interface design.
  • Defining and managing product roadmaps.
  • Developing strategies for risk mitigation and contingency planning. Escalating delivery risks to the HOD.
  • Collaborating, communicating and managing relationships with the key internal stakeholders. Organizing Gaming Focus Groups to drive innovation, address trends, close feedback loops and accelerate learning.
  • Working closely with the Marketing function and keeping them up to date with expected product launch dates.
  • Reporting on KPIs
  • Providing internal and external stakeholders with the appropriate updates on progress, vision, product roadmap, reporting etc.
  • Tracking product effectiveness and continually working towards a tangible and sustained value proposition. Owning lobby management and personalization.
  • Working with CRM team to ensure market messaging is on strategy and consistent with product functionality. Adhering to CRM planning process.
Other Responsibilities:
  • Escalating issues to the Head of Product and Development as appropriate.
  • Keeping abreast of professional knowledge by participating in training, maintaining personal networks and studying trends and developments within the industry.
  • Undertaking other reasonable duties as instructed by senior management.
  • People development and performance management of direct reports and produce a People Plan. Acquire and retain talent.
Required Skills and Abilities:
  • Strong Project Management skills.
  • Good understanding of online technology and the development process.
  • Solid understanding of the online betting industry.
  • Proven track record of assisting with promotional campaigns.
  • Strong listening, communication and negotiation skills.
  • Excellent interpersonal and relationship building skills.
  • Ability to lead and motivate a team.
  • Good attention to detail.
  • Solid analytical skills.
  • Proactive approach.
  • Good organisation and prioritising abilities.
  • Ability to multitask and work under pressure.
  • Adaptability.
  • Exceptional problem-solving skills.
  • Solid IT skills, including Office suite, Jira/Confluence and Aha.io preferred.
Desirable Skills and Abilities:
  • Knowledge of a second language (Russian preferred).
  • Experience in managing a technical team.
Reports to:

Product R&D Team Leader

Purpose of the Role:

To take ownership of the mobile product roadmaps for existing and new Gaming and Sports Apps.

Key Responsibilities:
  • Effectively managing the Company’s existing and new mobile products and services.
  • Driving the development of best in class mobile applications.
  • Increasing key conversions and revenue through efficient management of the current mobile portfolio and successful execution of new mobile products and services.
  • Advising on the design and feature decisions for the Company’s mobile platform.
  • Developing engaging mobile betting and gaming experiences.
  • Working with technical teams to continually improve mobile user interface design.
  • Leading and managing the selection process for new mobile solutions.
  • Defining the roadmap for mobile products.
  • Working directly with development teams to analyse business requirements and recommend technical solutions for mobile products and services.
  • Creating requirements and wire-frames, and working with designers on mock-ups.
  • Ensuring that requirements for mobile products are understood and delivered.
  • Analysing existing business practice and procedures and undertaking external benchmarking to highlight recommendations for improving the Company’s mobile product portfolio.
  • Collating product/projects progress reports for mobile products.
  • Managing external suppliers to ensure high quality support and service delivery.
  • Collaborating, communicating and managing relationships with the key internal stakeholders.
  • Delivering projects within agreed timescales, without compromising on quality.
  • Taking ownership of issues right through to resolution.
Other Responsibilities:
  • Escalating issues to Head of Product as appropriate.
  • Keeping abreast of professional knowledge by participating in training, maintaining personal networks, studying mobile application trends and developments within the industry.
  • Continuously developing knowledge of mobile application trends and platform specific behaviours, through competitive research.
  • Undertaking other reasonable duties as instructed by senior management.
Required Skills and Abilities:
  • Solid understanding of mobile OS and application technologies.
  • Mobile-first attitude and a strong mobile web and native mobile app product management experience across the major platforms.
  • Solid knowledge of native mobile application trends and features, UI/UX, platform specific behaviours and best practices.
  • Experience designing simple and intuitive Mobile user interfaces within complex product environments.
  • Passion for new marketing technologies and services.
  • Good understanding of user’s cross-device interactions and trends.
  • Supplier management experience.
  • Experience of on-site and mobile cross sell strategy.
  • Proven ability to work across multiple fast-moving projects.
  • Strong planning and time management skills, with the ability to work well under pressure, produce desired results and meet deadlines.
  • Excellent interpersonal skills and the ability to build strong working relationships with the key stakeholders.
  • Ability to communicate complex ideas clearly. Proven track record of communicating effectively with technical employees and employees from non-technical departments.
  • Good work ethic and a positive, proactive approach to work.
  • Good attention to detail.
  • Enquiring mind with strong problem solving ability.
Desirable Skills and Abilities:
  • Experience in the Sports betting and Casino / Gaming industry preferred.
  • Experience of working in the Agile environment.
There are no current vacancies in this area.
There are no current vacancies in this area.

To apply for any of the above roles, please send your CV and covering letter to jobs@panbet.com

If you are interested in working for us, but cannot find anything suitable above, you can make a speculative application by clicking here

Marathonbet products and services

Sports book

Many sports, hundreds of matches, thousands of markets. Also lotteries and special markets, for example who will be the next James Bond? Or who will win the latest reality TV show?

Live in-play betting and live statistics

Live betting while the match/ tournament takes place. Lots of markets available including who will win the next point or score the next goal? Many with live TV feeds and live match stats.

Toto

Accumulator pool betting.

Mobile

Bet via the Marathonbet app. Available for iPhone, iPad and Android devices.

Software

Retail betting shop, affiliate and customer relationship management systems.

Marathonbet partners

In 2013, Marathonbet made its first move in sponsorship by orchestrating a principle partnership agreement with Fulham FC. The two-year deal was a club record for the Whites. Soon after, Marathonbet teamed up with Ukrainian Premier League side Dynamo Kyiv, with the company logo appearing on the back of the club’s shirts.

Following the success of these collaborations, Panbet’s Marketing team helped engineer further deals for Marathonbet in 2014, including partnerships with Hibernian, Tottenham Hotspur, West Ham United and Derby County. More recently, Panbet’s employees aided Marathonbet in extending its sponsorship portfolio even further, by securing betting partnerships with five-time European Cup winners Liverpool Football Club and 20-time champions of England, Manchester United.

What our people say

Olessia, Director

“The international gaming market is ever changing; new products, new markets, new technology and new legislation drive the Panbet Limited team to ensure that nothing grows stale. The constant desire to improve and reinvent our processes, policies and practices is not for everyone. We work 24 hours every day of the year. If you are looking for a quiet 9-5 paper shuffling number, then we have nothing for you. If you have an interest in sport, gaming, IT development, marketing, or delivering the best in customer liaison, and have boundless energy and enthusiasm, then give us a call. Experience is always welcome, but willingness, dedication and enthusiasm are also vastly appreciated.”

Niall, Senior Social Media Executive

“Working at Panbet has allowed me to grow in an exciting company and industry. During my time here, I’ve worked closely with Premier League clubs, players and managers, while creating engaging content with them, as well as developing our social media channels. The opportunities I have been given are unique and hugely rewarding.”

Tatjana, Customer Service Agent

“As a Customer Service Agent, my job is to solve customer issues via chat, phone or email in a polite and professional manner. I speak to clients from all over the world every day and I represent the brand. I joined Panbet recently without much knowledge of the industry, but the support you receive as a new employee is great. At first, it seems like there is a lot of information to take in, but the constant and instant help from colleagues and team leaders makes it easy to learn. The training programme is very comprehensive and well organised and after six months in my role, I have the skills and knowledge to fully contribute to my team. My job is very varied and interesting and I feel valued and appreciated at Panbet.”

German, IT Support Analyst

“Panbet has invested in my professional development and has given me an opportunity to enjoy an interesting job. The atmosphere in Panbet’s head office is great and everyone is friendly and supportive, which is very important to me. People genuinely get on well with each other and we often socialise after work. The Company also organises various activities on a regular basis, which is a great way to mingle with people from other departments.”

Christian, Head of R&D Gaming

“It’s great to work for a Company where you are empowered to develop your ideas and offered support and encouragement from senior management. The Company is very ambitious. It backs us to continuously explore new prospects and opportunities. As an employee of Panbet, I feel like I am part of this exciting journey.”

Alina, Customer Service Manager

“Panbet is a delightful place to work. All employees are valued and given a chance to make a meaningful contribution. Working for Panbet gave me an opportunity to grow, improve and be recognised.”

Devon, Customer Service Team Leader

“In my role as Customer Services Agent, my main task is to assist customers with their queries and advise them on our products. It is a very busy environment and you need to be able to multitask if you want to succeed. It also helps if you have an interest in sports, because once you join the team, you will need to be aware of the key sporting events. My job is challenging and very exciting and I love my team. We spend a lot of time together and my team is like my second family. I particularly like our days out at the local sports games. “

Kamilla, Procurement Officer

“Panbet offers excellent opportunities for staff and is a wonderful company to work for! Our offices are located only a few minutes’ walk away from St Ann’s Wells Gardens and I often pop out at lunchtime to grab my lunch in the lovely surroundings of the park. We’ve just moved to a new office with fantastic facilities and I like the free, secure parking, which is available to all staff. I no longer need to worry about finding a parking space in the morning. We have a busy social calendar and celebrate birthdays and other occasions together. The key thing for me, though, is that the Company encourages everyone to develop their skills. A number of my colleagues have benefitted from professional courses that Panbet has supported.”

Iuliia, Payments & Fraud QA & PP Analyst

“I really enjoy working in my team. There’s a lot of friendly competition, but also plenty of office banter. If you’re stuck, you can be certain that someone will take the time from their busy schedule to help you out and share their knowledge with you. I’ve learnt a lot from my more experienced colleagues and I’ve never felt that I was thrown into the deep waters”.

Ade, Training Manager

“There are a thousand and one companies where, if you have an idea and say “I could do that”, you will be told that maybe six months down the line it’s something that could be discussed further. Panbet is the kind of company that responds with – “Prove it – we’ll support you”. It’s easy going to work every day for a company full of great people, where you are encouraged to think outside of the parallelogram!”