PANBET

Panbet Limited is a Service Company who provides services to online betting and gaming websites. Founded in 2000, its operations are regulated by the UK Gambling Commission. Panbet Limited also offers support services for online betting and gaming websites, marathonbet.com and marathonbet.co.uk.

Over the past 15 years, Panbet Limited has grown into a successful and diverse operation. Panbet Limited provides services to http://www.marathonbet.co.uk/en/ and http://www.marathonbet.com/en/ websites. Through the marathonbet.co.uk and marathonbet.com websites, Panbet Limited serves over 750,000 customers in nine languages and 94 countries.

  • Industry:

    Betting and Gaming

Why join us?

Panbet Limited offers fantastic career development opportunities. If you are talented, we will quickly spot your potential and give you opportunities to shape your career. We invest in our people and facilitate internal moves and promotions, so you might join as a Customer Services Agent in January and move to our Finance team in August. Career development at Panbet is not an empty phrase. Most of our managers joined the Company in junior roles and progressed through the ranks. Your progress will depend on your dedication, abilities and on what aims you set or yourself. If you aim for the sky, we will give you every opportunity to stretch yourself and develop your skills and knowledge. We want you to succeed, so if you are ambitious and embrace new challenges, we will give you all the support you need to realise your potential.

We believe that great service starts with happy and focused employees. We are ambitious and we’re always looking for new business opportunities. We work hard to create an environment where each individual can make a meaningful contribution to the success of the Company. What you do really matters and all ideas and suggestions are encouraged and respected. Our people work as a team. If you need help, you know that all you need to do is ask. Teamwork and mutual support are a way of life at Panbet. We have a fun, relaxed and family-like atmosphere and our busy kitchens are a real social hub in the heart of Hove.

Inclusiveness is a key part of the Company’s DNA. We’re continually working to ensure that people from all walks of life feel comfortable here, bring their personalities to work and thrive. We believe that by putting together people from very diverse backgrounds and with different life experiences, we can build a creative environment that fosters innovation and enables us to find the best solutions for our customers. Our employees are a diverse mix of people, making our office a vibrant and exciting place to work. We currently have employees from 17 nationalities working in Panbet Limited’s head office in Hove.

We believe that great work should be recognised and fairly rewarded. We will challenge you to do your best every day. In exchange, you will be given a competitive salary and great benefits. The more you achieve, the more you will earn. Specific benefits that form part of the employee’s benefit package are tailored to individual job roles. Some of the benefits available include:

  • Discretionary bonus scheme based on individual performance, up to 15% of the basic salary (selected departments)
  • Pension Scheme
  • Free parking
  • Referral bonus
  • Season Ticket Loan
  • Childcare Vouchers Scheme
  • Bike Scheme
  • Mobile Scheme
  • Computer Scheme
  • Eye Care Vouchers
  • Flexi hours (selected departments)
  • Holiday entitlement above the statutory minimum
  • Paid sick leave above statutory minimum
  • Company social events
  • VIP experiences at high profile football clubs
  • Legal Services
  • Next Jump Scheme offering discounts on everyday shopping

In addition, Senior Managers may be entitled to the following:

  • Discretionary bonus scheme based on individual performance, up to 25% of the basic salary (depending on the role)
  • Discretionary bonus based on Company’s performance (depending on the role)
  • Portfolio of flexible benefits
Passion

We are committed to customer satisfaction. We do not compromise on speed of service. We listen to our customers.

Ambition

We believe that great work should be recognised and fairly rewarded. We will challenge you to do your best every day. In exchange, you will be given a competitive salary and great benefits. The more you achieve, the more you will earn. Specific benefits that form part of the employee’s benefit package are tailored to individual job roles. Some of the benefits available include:

Noticing and protecting the vulnerable

We take personal responsibility to support those who need help. We are ethical and treat people fairly. We always do the right thing.

Being accountable

We take ownership of issues and challenges. We deliver on our promises. We are honest. We admit and learn from our mistakes.

Endless drive and commitment

We go the extra mile and do not give up easily. We have a positive attitude. We are always striving to improve. We embrace change.

Teamwork

We go the extra mile and do not give up easily. We have a positive attitude. We are always striving to improve. We embrace change.

We are a People’s company. We cooperate and find solutions together. We support our colleagues. We are approachable and share our knowledge. We treat people with respect. We give feedback kindly and with consideration.

meet our team in hove

We have recently moved into a shiny new office, so that all our teams can work together under one roof. Currently, our Hove office houses approximately 160 employees, including:

Careers

We’re hiring!
We’re always on the lookout for enthusiastic, innovative and dedicated people, who want to fast track their careers in the online gaming industry. We regularly publish our vacancies here, so keep an eye on this page if you would like to work for us.

Current vacancies

Reports to:

Customer Service Team Leader

Purpose of the Role:

To serve customers by providing product and service information, answering queries and resolving issues in a prompt and efficient manner.

Key Responsibilities:
  • Providing excellent standard of service to customers through email, phones and web chat interactions.
  • Providing and processing information in response to customer enquiries, concerns and requests in a timely, personable and professional manner.
  • Resolving customer complaints in a patient, efficient and courteous manner and carrying out remedial action as and when required.
  • Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.
  • Consistently displaying a strong customer focus and “going the extra mile” to achieve a high level of customer satisfaction.
  • Assisting customers by placing bets over the phone.
  • Accurately translating website text as required by customers.
  • Effectively dealing with upset and angry callers.
  • Escalating issues to the Assistant Team Leader/Team Leader as necessary.
  • Escalating regulatory issues to the Compliance Team.
  • Following up on customer interactions in accordance with Company’s processes and procedures.
  • Providing guidance to and mentoring junior members of the team.
  • Liaising with other departments (for instance Payments and Fraud) to resolve customer queries as and when required.
  • Complying with Company’s policies and procedures at all times, to improve service provided.
  • Maintaining professionalism in all interactions with clients and colleagues.
  • Tracking and monitoring work activity.
  • Determining and accurately recording all details of incoming problems.
  • Displaying a high level of attention to detail whilst recording and updating account information.
  • Monitoring forum to capture feedback.
  • Monitoring website for errors and testing website after systems updates and new product launches.
  • Playing an active part in enhancing quality results and performance of the team.
  • Contributing to team effort by meeting KPI’s and SLA’s.
  • Recommending potential products or services to management by collecting customer information and analysing customer needs.
  • Contributing to a continual enhancement of customer service, by providing ideas and suggestions on how to improve procedures and develop the department.
Other Responsibilities:
  • Continually developing personal skills to enhance effectiveness of self and team.
  • Keeping abreast of professional knowledge by participating in training, maintaining personal networks and studying developments within the industry.
  • Escalating issues to senior management as appropriate.
  • Undertaking other reasonable duties as instructed by senior management.
Required Skills and Abilities:
  • Excellent verbal and written communication skills in Chinese.
  • Good numeracy skills.
  • Strong IT skills including good working knowledge of Microsoft Outlook.
  • Ability to multitask, prioritise and work under pressure.
  • Demonstrable negotiation skills.
  • Excellent accuracy and attention to detail.
  • Proactive and results-driven approach.
  • Exceptional problem-solving skills.
  • Excellent prioritising skills.
  • Faultless telephone manner.
  • Customer focus and commitment to service excellence.
  • Good interpersonal skills and ability to work as part of a team.
  • Ability to learn quickly in a changing environment.
  • Diagnostic and Advisory Skills.
  • Confidence and ability to deal with difficult situations.
Desirable Skills and Abilities:
  • Knowledge of online gaming and betting industry.
  • Interest and knowledge of sports.
Additional Requirements
  • Must be flexible towards work schedules and rota (mornings, evenings, nights and weekends)
Reports to:

Customer Service Team Leader

Purpose of the Role:

To serve customers by providing product and service information, answering queries and resolving issues in a prompt and efficient manner.

Key Responsibilities:
  • Providing excellent standard of service to customers through email, phones and web chat interactions.
  • Providing and processing information in response to customer enquiries, concerns and requests in a timely, personable and professional manner.
  • Resolving customer complaints in a patient, efficient and courteous manner and carrying out remedial action as and when required.
  • Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.
  • Consistently displaying a strong customer focus and “going the extra mile” to achieve a high level of customer satisfaction.
  • Assisting customers by placing bets over the phone.
  • Accurately translating website text as required by customers.
  • Effectively dealing with upset and angry callers.
  • Escalating issues to the Assistant Team Leader/Team Leader as necessary.
  • Escalating regulatory issues to the Compliance Team.
  • Following up on customer interactions in accordance with Company’s processes and procedures.
  • Providing guidance to and mentoring junior members of the team.
  • Liaising with other departments (for instance Payments and Fraud) to resolve customer queries as and when required.
  • Complying with Company’s policies and procedures at all times, to improve service provided.
  • Maintaining professionalism in all interactions with clients and colleagues.
  • Tracking and monitoring work activity.
  • Determining and accurately recording all details of incoming problems.
  • Displaying a high level of attention to detail whilst recording and updating account information.
  • Monitoring forum to capture feedback.
  • Monitoring website for errors and testing website after systems updates and new product launches.
  • Playing an active part in enhancing quality results and performance of the team.
  • Contributing to team effort by meeting KPI’s and SLA’s.
  • Recommending potential products or services to management by collecting customer information and analysing customer needs.
  • Contributing to a continual enhancement of customer service, by providing ideas and suggestions on how to improve procedures and develop the department.
Other Responsibilities:
  • Continually developing personal skills to enhance effectiveness of self and team.
  • Keeping abreast of professional knowledge by participating in training, maintaining personal networks and studying developments within the industry.
  • Escalating issues to senior management as appropriate.
  • Undertaking other reasonable duties as instructed by senior management.
Required Skills and Abilities:
  • Excellent verbal and written communication skills in English and Spanish.
  • Good numeracy skills.
  • Strong IT skills including good working knowledge of Microsoft Outlook.
  • Ability to multitask, prioritise and work under pressure.
  • Demonstrable negotiation skills.
  • Excellent accuracy and attention to detail.
  • Proactive and results-driven approach.
  • Exceptional problem-solving skills.
  • Excellent prioritising skills.
  • Faultless telephone manner.
  • Customer focus and commitment to service excellence.
  • Good interpersonal skills and ability to work as part of a team.
  • Ability to learn quickly in a changing environment.
  • Diagnostic and Advisory Skills.
  • Confidence and ability to deal with difficult situations.
Desirable Skills and Abilities:
  • Knowledge of online gaming and betting industry.
  • Interest and knowledge of sports.
Additional Requirements
  • Must be flexible towards work schedules and rota (mornings, evenings, nights and weekends)
Reports to:

Deputy CEO/CFO

Purpose of the Role:

To develop and implement the Company’s compliance strategy, manage compliance processes and procedures and liaise with regulatory bodies and relevant third parties to ensure highest levels of compliance on all levels.

Key Responsibilities:
  • Managing the Company’s compliance function.
  • Ensuring business activities are conducted in conformity with all applicable laws, regulations and internal policies and procedures.
  • Serving as liaison and developing relationships with local and foreign regulators and legal bodies.
  • Liaising with other companies, service providers, external legal advisors, local government, regulatory authorities (local and foreign) and relevant service providers in various jurisdictions.
  • Ensuring local and foreign regulatory permissions remain current and appropriate for business needs.
  • Continually risk assessing company practices and policies, including conducting regular compliance reviews of internal departments.
  • Developing internal policies and procedures, compliance training and protocols.
  • Providing guidance and training in business-wide compliance policies and procedures, laws and regulations applicable to the business.
  • Providing reporting with respect to regulatory requirements and developments to the Board of Directors.
  • Preparing compliance documentation with relevant constitutive documents for statutory, legal and regulatory purposes.
  • Maintaining and reviewing legal agreements.
  • Responding to queries and investigations conducted by various official bodies as the principal point of contact.
  • Independently investigating and acting on matters related to compliance.
  • Developing policies and programs that encourage managers and employees to report suspected fraud and other improprieties.
Other responsibilities:
  • Developing Compliance Team through coaching, mentoring, annual appraisal process and continuous feedback.
  • Keeping abreast of regulatory developments and industry initiatives. Networking and participating in training as appropriate to maintain own professional expertise and CPD.
  • Undertaking other reasonable duties.
Required Skills and Abilities:
  • A minimum of 3 years in a similar role.
  • Integrity and accountability.
  • Proven commercial acumen.
  • Excellent communication skills.
  • Ability to influence and quickly build strong working relationships with key internal and external stakeholders.
  • Strong working knowledge of compliance matters and the ability to apply it to a variety of situations.
  • Ability to understand complex legal information and explain it to operational staff in a straightforward way.
  • Excellent prioritising skills, with the ability to work under pressure.
  • Strong analytical and reporting skills.
  • Proactive and results-driven approach.
  • Demonstrable experience of developing and implementing policies and procedures.
  • Committed to upholding professional standards.
Desirable Skills and Abilities:
  • Law/Business/Economics degree or equivalent.
  • International Compliance Association diploma or certificate.
  • Experience within online gaming industry.
Reports to:

Chief Financial Officer

Purpose of the Role:

Preparing statutory and management reports for various group companies.

Key Responsibilities:
  • Assisting with all aspects of the Company’s accounting functions.
  • Supervising and reviewing all month end balance sheet journals, including provisions and consolidation adjustments.
  • Supervising and reviewing monthly balance sheet reconciliations.
  • Maintaining the fixed asset register.
  • Preparing statutory accounts and tax computations.
  • Providing data to external auditors.
  • Assisting with longer term financial planning and budget setting.
  • Overseeing Cash Flow forecasts and management.
  • Completing all tasks within the set deadlines, without compromising on quality.
  • Addressing queries from various stakeholders and recommending appropriate business focussed solutions to these queries.
Required Skills and Abilities:
  • ACCA or CIMA full or nearly qualified / Finance degree or equivalent through experience.
  • Proven experience of challenging and influencing key stakeholders outside of the Finance team.
  • Good presentation skills.
  • Ability to interpret and communicate financial data to non-financial managers, in a clear and concise manner.
  • Solid understanding of financial planning, budgeting and forecasting.
  • Good written and verbal communication skills.
  • Excellent knowledge of Microsoft Office applications, including Excel.
  • Advanced numeracy and analytical skills.
  • Outstanding attention to detail.
  • Strong time management skills, with the ability to meet strict deadlines.
  • Confident and conscientious manner.
  • Methodical and logical approach to problem solving.
Desirable Skills and Abilities:
  • Working knowledge of Russian.
  • Experience with Coda4 software.
Reports to:

Chief Commercial Officer

Purpose of the Role:

To design and execute a coordinated Marketing strategy for the CIS region.

Key Responsibilities:
  • Leading the CIS Marketing team to raise brand awareness and establish best practice for various campaigns within the CIS region, including implementation, execution and analysis.
  • Cooperating with internal stakeholders to assist with launching new products within the CIS market.
  • Reporting on competitors’ activity and performing market research to identify market requirements for current and future products.
  • Identifying potential strategic partner relationships to maximise existing and potential revenue streams.
  • Exploring Marketing opportunities within the CIS region to drive new customer acquisition from potential markets.
  • Establishing and maintaining strong relationships with the top regional affiliates.
  • Managing ROI within the CIS region.
  • Conducting analysis of payments systems within the CIS region.
  • Helping with the localization of the product.
People Management
  • Leading the CIS Marketing team to deliver a fast and efficient Marketing function.
  • Developing the CIS Marketing team through coaching, mentoring and continuous feedback.
  • Effectively managing resources and proactively planning resourcing needs for the department.
  • Sourcing and attracting top talent from outside of the Company to join the team, as and when required.
  • Effectively training new recruits to develop the next generation of leaders.
  • Actively developing succession plans within the team.
  • Continually assessing the team though the annual appraisal process.
Other Responsibilities:
  • Following team’s and Company’s processes and procedures effectively.
  • Keeping abreast of professional knowledge by maintaining personal networks and studying developments within the industry, to ensure that Panbet is one step ahead. Participating in training as appropriate to maintain own professional expertise and CPD.
  • Escalating issues to the Chief Commercial Officer, as appropriate.
  • Undertaking other reasonable duties as instructed by senior management.
Required Skills and Abilities:
  • At least 3 years of experience within the online industry.
  • Strong organisation skills, with a proven track record of working under pressure and to tight deadlines.
  • Strong IT, numerical and analytical skills.
  • Proven project management skills.
  • Eye for detail and ability to learn from previous campaigns to improve procedures and correct mistakes.
  • Excellent written and spoken communication skills in English.
  • Excellent interpersonal skills and ability to communicate with key internal and external stakeholders.
  • Positive and proactive attitude and willingness to take responsibility for dealing with issues to resolution.
  • Creativity and ability to think outside of the box.
  • Ability to work with teams based remotely.
  • Flexibility, including a flexible approach to working hours and willingness to travel.
  • A thorough knowledge and interest in sports.
There are no current vacancies in this area.
Reports to:

Product R&D Manager - Gaming

Purpose of the Role:

To assist in the planning, co-ordination and execution of localised and global gaming campaigns at all stages, from ideas to ROI reporting.

Key Responsibilities:
  • Managing the promotions calendar for the casino, bingo and other gaming offerings. Ensuring that the overall gaming calendar has been prepared at least one calendar month in advance.
  • Placing the customer at the centre of everything to ensure their expectations are met, and where possible, exceeded.
  • Work with the Platform team to ensure that promotions are relevant to both desktop and mobile.
  • Ensure the customer journey is complete from end to end across all channels
  • Responsibility for ensuring that gaming promotions are available to all customers on all Gaming verticals.
  • Develop a strategy and calendar for x-sell conversion actions across all products with a view to increase Gaming NGR
  • Provide informative and concise reports on promotional campaign contribution with assistance from the analytics team.
  • Work closely with gaming R&D on the various channels to ensure promotions reflect content delivery roadmap.
  • Assist with management of loyalty program and loyalty stores.
  • Co-ordination of gaming social media campaigns and offers published to Twitter, Facebook, VK etc.
  • Assisting with localised gaming acquisition offers.
  • Work closely with CRM & Content to ensure all cross-sell opportunities are maximised on site and within mailers.
  • Work with CRM & Content on scheduling plans for mobile/desktop promotions.
  • Managing specific made gaming campaigns to mobile customers.
  • Performing other daily tasks and special projects to support the localised and global casino strategy.
Other Responsibilities:
  • Keeping abreast of professional knowledge by participating in training, maintaining personal networks and studying developments within the industry.
  • Escalating issues to senior management as appropriate.
  • Undertaking other reasonable duties as instructed by senior management.
Required Skills and Abilities:
  • Educated to degree level or equivalent qualification
  • Minimum 2 years’ experience within online betting or gaming.
  • Experience in cross sell marketing projects
  • Ability to adapt quickly in a fast paced, results driven environment.
  • Possesses a strong understanding of the mobile and desktop channels
  • Excellent communication and influencing skills, both verbal and written with the ability to manage internal and external relationships at all levels.
  • Ability to work with numerous internal and external cross functional teams and multi-tasking of projects.
  • IT skills including a highly developed excel skills.
  • Good attention to detail.
  • Strong verbal and written communication skills in English. Customer focus.
Desirable Skills and Abilities:
  • Second language is desirable (Russian or Spanish preferred).
  • Experience in working in a highly regulated environment.
  • Solid analytical skills and ability to create business cases based on analytics.
Reports to:

Product R&D Team Leader

Purpose of the Role:

Ownership of the Affiliate Platform tools roadmap and 3rd party API integrations to support the B2B side of the business.

Key Responsibilities:
  • Managing the roadmap for Affiliate Platform Tools (currently banners, text links and XML-feeds).
  • Managing the roadmap for 3rd party, B2B API integrations.
  • Working with 3rd party suppliers to gather integration requirements.
  • Working with development teams to analyse business requirements and recommend technical solutions.
  • Driving the development of a best in class Sports betting experience.
  • Increasing key conversions and revenue.
  • Developing more engaging Affiliate tools.
  • Leading and managing the selection process for new solutions.
  • Collating product/projects progress reports.
  • Managing external suppliers to ensure high quality support and service delivery.
  • Collaborating, communicating and managing relationships with the key internal stakeholders.
  • Delivering projects within agreed timescales, without compromising on quality.
  • Taking ownership of issues right through to resolution.
Other Responsibilities:
  • Escalating issues to Product R&D Team Leader as appropriate.
  • Keeping abreast of professional knowledge by participating in training, maintaining personal networks, studying mobile application trends and developments within the industry.
  • Continuously developing knowledge of mobile application trends and platform specific behaviours, through competitive research.
  • Undertaking other reasonable duties as instructed by senior management.
Required Skills and Abilities:
  • A minimum of 2 years’ experience in a similar role.
  • Strong digital Product Management background in a fast-paced environment
  • Solid understanding of Affiliate models and API integrations.
  • Solid knowledge of desktop and mobile application trends and features, UI/UX, platform specific behaviours and best practices.
  • Passion for new marketing technologies and services.
  • Good understanding of user’s cross-device interactions and trends.
  • Proven ability to work across multiple fast-moving projects.
  • Strong planning and time management skills, with the ability to work well under pressure, produce desired results and meet deadlines.
  • Excellent interpersonal skills and the ability to build strong working relationships with the key stakeholders.
  • Ability to communicate complex ideas clearly. Proven track record of communicating effectively with technical employees and employees from non-technical departments.
  • Good work ethic and a positive, proactive approach to work.
  • Good attention to detail.
  • Enquiring mind with strong problem solving ability.
  • Office suite, Jira/Confluence experience and Aha.io preferred.
Desirable Skills and Abilities:
  • Degree educated
  • Experience in the Sports betting and Casino / Gaming industry preferred.
  • Experience of working in an Agile environment, knowledge of Lean
Reports to:

Product R&D Team Leader

Purpose of the Role:

Manage the design and development of Conversion Rate Optimisation (CRO) tests. Interpret the results and recommend which to implement on the products. Build and take ownership of the CRO roadmap for all products.

Key Responsibilities:
  • Effectively managing the roadmap of the CRO roadmap for all products.
  • Manage CRO testing design and development, make recommendations for product improvements.
  • Provide visibility and manage approval stages for relevant departments
  • Evaluate site data and create test hypotheses and mock-ups
  • Evaluate test data and make recommendations for variation integration
  • Creating wireframes and functional requirements for new tests
  • Increasing key conversions and revenue
  • Driving the development of a best in class Sports betting experience.
  • Working with technical teams to continually improve user interface design.
  • Working directly with development teams to analyse business requirements and recommend technical solutions for mobile products and services.
  • Collating CRO progress reports.
  • Collaborating, communicating and managing relationships with the key internal stakeholders.
  • Delivering projects within agreed timescales, without compromising on quality.
  • Taking ownership of issues right through to resolution.
Other Responsibilities:
  • Escalating issues to Product R&D Team Leader as appropriate.
  • Keeping abreast of professional knowledge by participating in training, maintaining personal networks, studying mobile application trends and developments within the industry.
  • Continuously developing knowledge of mobile application trends and platform specific behaviours, through competitive research.
  • Undertaking other reasonable duties as instructed by senior management.
Required Skills and Abilities:
  • A minimum of 2 years’ experience in a similar role.
  • Strong CRO Management background.
  • Solid understanding of desktop and mobile application technologies.
  • Solid knowledge of desktop and mobile application trends and features, UI/UX, platform specific behaviours and best practices.
  • Experience designing simple and intuitive user interfaces within complex product environments.
  • Passion for new marketing technologies and services.
  • Good understanding of user’s cross-device interactions and trends.
  • Experience of on-site and mobile cross sell strategy.
  • Proven ability to work across multiple fast-moving projects.
  • Strong planning and time management skills, with the ability to work well under pressure, produce desired results and meet deadlines.
  • Excellent interpersonal skills and the ability to build strong working relationships with the key stakeholders.
  • Ability to communicate complex ideas clearly. Proven track record of communicating effectively with technical employees and employees from non-technical departments.
  • Good work ethic and a positive, proactive approach to work.
  • Good attention to detail.
  • Enquiring mind with strong problem solving ability.
  • Office suite, Jira/Confluence
Desirable Skills and Abilities:
  • Optimizely, Conversion.com preferred.
  • Aha.io
  • Degree educated
  • Experience in the Sports betting and Casino / Gaming industry preferred.
  • Experience of working in an Agile environment, knowledge of Lean
Reports to:

Euroweb Platform Manager

Purpose of the Role:

To enhance the user experience of all digital media platforms, in order to support the broader strategy of the Group.

Key Responsibilities:
  • Creating pixel perfect visual designs of new site features which are on brand and responsively thought out.
  • Transforming wireframes into engaging visual designs providing thought and insight into the onscreen interaction.
  • Creating prototypes for new user interfaces.
  • Defining interactive experiences, taking into account all possible states, views of the UI as well as transitions.
  • Working with fluid grid systems and responsive design.
  • Presenting design concepts to the team and business stakeholders.
  • Working to given Styleguides and guidelines and assisting with improving the corporate Styleguides.
  • Working closely with Front End Developers to ensure great design quality.
  • Making the complex simple. Delighting millions of our customers across iOS and Android.
  • Collaborating with the product and development teams to test and launch new ideas.
  • Prototyping new ideas and testing them directly.
  • Reviewing and iterating designs based on feedback.
Other Responsibilities:
  • Collaborating, communicating and building strong relationships with the key internal and external stakeholders.
  • Keeping abreast of professional knowledge by maintaining personal networks and studying developments within the industry, to ensure that Panbet is one-step ahead. Participating in training as appropriate to maintain own professional expertise and CPD.
  • Escalating issues to the Head of Product & Development as appropriate.
  • Undertaking other reasonable duties as instructed by senior management.
Required Skills and Abilities:
  • A minimum of 2 years’ experience in a similar role.
  • Good knowledge of design software, such as Adobe suite & wireframing software.
  • Excellent HTML & CSS skills.
  • UI & UX design Skills.
  • Creative talent, fresh ideas and adaptability.
  • Solid portfolio of work.
  • Good eye for detail and desire for perfection.
  • Excellent written and spoken communication skills in English.
  • Excellent interpersonal skills and willingness to collaborate.
  • Ability to think outside of the box and produce original and engaging content.
  • Good prioritising and time management skills, with commitment to meet deadlines.
Desirable Skills and Abilities:
  • Design degree or equivalent through experience.
  • Previous experience within the betting/gaming industry.
  • Experience with large scale, multi-lingual websites.
  • Keen interest in sports and new advertising trends and techniques.
There are no current vacancies in this area.

To apply for any of the above roles, please send your CV and covering letter to jobs@panbet.com

If you are interested in working for us, but cannot find anything suitable above, you can make a speculative application by clicking here

Marathonbet products and services

Sports book

Many sports, hundreds of matches, thousands of markets. Also lotteries and special markets, for example who will be the next James Bond? Or who will win the latest reality TV show?

Live in-play betting and live statistics

Live betting while the match/ tournament takes place. Lots of markets available including who will win the next point or score the next goal? Many with live TV feeds and live match stats.

Toto

Accumulator pool betting.

Mobile

Bet via the Marathonbet app. Available for iPhone, iPad and Android devices.

Software

Affiliate and customer relationship management systems.

Marathonbet partners

In 2013, Marathonbet made its first move in sponsorship by orchestrating a principle partnership agreement with Fulham FC. The two-year deal was a club record for the Whites. Soon after, Marathonbet teamed up with Ukrainian Premier League side Dynamo Kyiv, with the company logo appearing on the back of the club’s shirts.

Following the success of these collaborations, Panbet’s Marketing team helped engineer further deals for Marathonbet in 2014, including partnerships with Hibernian, Tottenham Hotspur, West Ham United and Derby County. More recently, Panbet’s employees aided Marathonbet in extending its sponsorship portfolio even further, by securing betting partnerships with five-time European Cup winners Liverpool Football Club and 20-time champions of England, Manchester United.

What our people say

Olessia, Director

“The international gaming market is ever changing; new products, new markets, new technology and new legislation drive the Panbet Limited team to ensure that nothing grows stale. The constant desire to improve and reinvent our processes, policies and practices is not for everyone. We work 24 hours every day of the year. If you are looking for a quiet 9-5 paper shuffling number, then we have nothing for you. If you have an interest in sport, gaming, IT development, marketing, or delivering the best in customer liaison, and have boundless energy and enthusiasm, then give us a call. Experience is always welcome, but willingness, dedication and enthusiasm are also vastly appreciated.”

Niall, Senior Social Media Executive

“Working at Panbet has allowed me to grow in an exciting company and industry. During my time here, I’ve worked closely with Premier League clubs, players and managers, while creating engaging content with them, as well as developing our social media channels. The opportunities I have been given are unique and hugely rewarding.”

Tatjana, Customer Service Agent

“As a Customer Service Agent, my job is to solve customer issues via chat, phone or email in a polite and professional manner. I speak to clients from all over the world every day and I represent the brand. I joined Panbet recently without much knowledge of the industry, but the support you receive as a new employee is great. At first, it seems like there is a lot of information to take in, but the constant and instant help from colleagues and team leaders makes it easy to learn. The training programme is very comprehensive and well organised and after six months in my role, I have the skills and knowledge to fully contribute to my team. My job is very varied and interesting and I feel valued and appreciated at Panbet.”

German, IT Support Analyst

“Panbet has invested in my professional development and has given me an opportunity to enjoy an interesting job. The atmosphere in Panbet’s head office is great and everyone is friendly and supportive, which is very important to me. People genuinely get on well with each other and we often socialise after work. The Company also organises various activities on a regular basis, which is a great way to mingle with people from other departments.”

Christian, Head of R&D Gaming

“It’s great to work for a Company where you are empowered to develop your ideas and offered support and encouragement from senior management. The Company is very ambitious. It backs us to continuously explore new prospects and opportunities. As an employee of Panbet, I feel like I am part of this exciting journey.”

Alina, Customer Service Manager

“Panbet is a delightful place to work. All employees are valued and given a chance to make a meaningful contribution. Working for Panbet gave me an opportunity to grow, improve and be recognised.”

Devon, Customer Service Team Leader

“In my role as Customer Services Agent, my main task is to assist customers with their queries and advise them on our products. It is a very busy environment and you need to be able to multitask if you want to succeed. It also helps if you have an interest in sports, because once you join the team, you will need to be aware of the key sporting events. My job is challenging and very exciting and I love my team. We spend a lot of time together and my team is like my second family. I particularly like our days out at the local sports games. “

Kamilla, Procurement Officer

“Panbet offers excellent opportunities for staff and is a wonderful company to work for! Our offices are located only a few minutes’ walk away from St Ann’s Wells Gardens and I often pop out at lunchtime to grab my lunch in the lovely surroundings of the park. We’ve just moved to a new office with fantastic facilities and I like the free, secure parking, which is available to all staff. I no longer need to worry about finding a parking space in the morning. We have a busy social calendar and celebrate birthdays and other occasions together. The key thing for me, though, is that the Company encourages everyone to develop their skills. A number of my colleagues have benefitted from professional courses that Panbet has supported.”

Iuliia, Payments & Fraud QA & PP Analyst

“I really enjoy working in my team. There’s a lot of friendly competition, but also plenty of office banter. If you’re stuck, you can be certain that someone will take the time from their busy schedule to help you out and share their knowledge with you. I’ve learnt a lot from my more experienced colleagues and I’ve never felt that I was thrown into the deep waters”.

Ade, Training Manager

“There are a thousand and one companies where, if you have an idea and say “I could do that”, you will be told that maybe six months down the line it’s something that could be discussed further. Panbet is the kind of company that responds with – “Prove it – we’ll support you”. It’s easy going to work every day for a company full of great people, where you are encouraged to think outside of the parallelogram!”

Jenny Stevens, Head of Group HR

“A culturally diverse, fast-paced, supportive, environment is awaiting friendly, flexible and innovative people. Since my employment with Panbet, I have seen lots of hardworking employees gain internal promotion securing our strength and resources, rewarding skills and knowledge. Our Leadership Development Program is excellent for new and existing managers and we have added some additional modules which are suitable and open to all of our employees. HR is at the heart of the business our role to encourage the employees and management to communicate effectively, to manage processes, to develop and coach, to support and reassure. Any company with a strong people culture, respects and values their staff. This is what Panbet does.”