PANBET

Panbet Limited is a Service Company who provides services to online betting and gaming websites. Founded in 2000, its operations are regulated by the UK Gambling Commission. Panbet Limited also offers support services for online betting and gaming websites, marathonbet.com and marathonbet.co.uk.

Over the past 15 years, Panbet Limited has grown into a successful and diverse operation. Panbet Limited provides services to http://www.marathonbet.co.uk/en/ and http://www.marathonbet.com/en/ websites. Through the marathonbet.co.uk and marathonbet.com websites, Panbet Limited serves over 750,000 customers in nine languages and 94 countries.

  • Industry:

    Betting and Gaming

Why join us?

Panbet Limited offers fantastic career development opportunities. If you are talented, we will quickly spot your potential and give you opportunities to shape your career. We invest in our people and facilitate internal moves and promotions, so you might join as a Customer Services Agent in January and move to our Finance team in August. Career development at Panbet is not an empty phrase. Most of our managers joined the Company in junior roles and progressed through the ranks. Your progress will depend on your dedication, abilities and on what aims you set or yourself. If you aim for the sky, we will give you every opportunity to stretch yourself and develop your skills and knowledge. We want you to succeed, so if you are ambitious and embrace new challenges, we will give you all the support you need to realise your potential.

We believe that great service starts with happy and focused employees. We are ambitious and we’re always looking for new business opportunities. We work hard to create an environment where each individual can make a meaningful contribution to the success of the Company. What you do really matters and all ideas and suggestions are encouraged and respected. Our people work as a team. If you need help, you know that all you need to do is ask. Teamwork and mutual support are a way of life at Panbet. We have a fun, relaxed and family-like atmosphere and our busy kitchens are a real social hub in the heart of Hove.

Inclusiveness is a key part of the Company’s DNA. We’re continually working to ensure that people from all walks of life feel comfortable here, bring their personalities to work and thrive. We believe that by putting together people from very diverse backgrounds and with different life experiences, we can build a creative environment that fosters innovation and enables us to find the best solutions for our customers. Our employees are a diverse mix of people, making our office a vibrant and exciting place to work. We currently have employees from 17 nationalities working in Panbet Limited’s head office in Hove.

We believe that great work should be recognised and fairly rewarded. We will challenge you to do your best every day. In exchange, you will be given a competitive salary and great benefits. The more you achieve, the more you will earn. Specific benefits that form part of the employee’s benefit package are tailored to individual job roles. Some of the benefits available include:

  • Discretionary bonus scheme based on individual performance, up to 15% of the basic salary (selected departments)
  • Pension Scheme
  • Free parking
  • Referral bonus
  • Season Ticket Loan
  • Childcare Vouchers Scheme
  • Bike Scheme
  • Mobile Scheme
  • Computer Scheme
  • Eye Care Vouchers
  • Flexi hours (selected departments)
  • Holiday entitlement above the statutory minimum
  • Paid sick leave above statutory minimum
  • Company social events
  • VIP experiences at high profile football clubs
  • Legal Services
  • Next Jump Scheme offering discounts on everyday shopping

In addition, Senior Managers may be entitled to the following:

  • Discretionary bonus scheme based on individual performance, up to 25% of the basic salary (depending on the role)
  • Discretionary bonus based on Company’s performance (depending on the role)
  • Portfolio of flexible benefits
Passion

We are committed to customer satisfaction. We do not compromise on speed of service. We listen to our customers.

Ambition

We believe that great work should be recognised and fairly rewarded. We will challenge you to do your best every day. In exchange, you will be given a competitive salary and great benefits. The more you achieve, the more you will earn. Specific benefits that form part of the employee’s benefit package are tailored to individual job roles. Some of the benefits available include:

Noticing and protecting the vulnerable

We take personal responsibility to support those who need help. We are ethical and treat people fairly. We always do the right thing.

Being accountable

We take ownership of issues and challenges. We deliver on our promises. We are honest. We admit and learn from our mistakes.

Endless drive and commitment

We go the extra mile and do not give up easily. We have a positive attitude. We are always striving to improve. We embrace change.

Teamwork

We go the extra mile and do not give up easily. We have a positive attitude. We are always striving to improve. We embrace change.

We are a People’s company. We cooperate and find solutions together. We support our colleagues. We are approachable and share our knowledge. We treat people with respect. We give feedback kindly and with consideration.

meet our team in hove

We have recently moved into a shiny new office, so that all our teams can work together under one roof. Currently, our Hove office houses approximately 160 employees, including:

Careers

We’re hiring!
We’re always on the lookout for enthusiastic, innovative and dedicated people, who want to fast track their careers in the online gaming industry. We regularly publish our vacancies here, so keep an eye on this page if you would like to work for us.

Current vacancies

Reports to:

Customer Service Team Leader

Purpose of the Role:

To serve customers by providing product and service information, answering queries and resolving issues in a prompt and efficient manner.

Key Responsibilities:
  • Providing excellent standard of service to customers through email, phones and web chat interactions.
  • Providing and processing information in response to customer enquiries, concerns and requests in a timely, personable and professional manner.
  • Resolving customer complaints in a patient, efficient and courteous manner and carrying out remedial action as and when required.
  • Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.
  • Consistently displaying a strong customer focus and “going the extra mile” to achieve a high level of customer satisfaction.
  • Assisting customers by placing bets over the phone.
  • Accurately translating website text as required by customers.
  • Effectively dealing with upset and angry callers.
  • Escalating issues to the Assistant Team Leader/Team Leader as necessary.
  • Escalating regulatory issues to the Compliance Team.
  • Following up on customer interactions in accordance with Company’s processes and procedures.
  • Providing guidance to and mentoring junior members of the team.
  • Liaising with other departments (for instance Payments and Fraud) to resolve customer queries as and when required.
  • Complying with Company’s policies and procedures at all times, to improve service provided.
  • Maintaining professionalism in all interactions with clients and colleagues.
  • Tracking and monitoring work activity.
  • Determining and accurately recording all details of incoming problems.
  • Displaying a high level of attention to detail whilst recording and updating account information.
  • Monitoring forum to capture feedback.
  • Monitoring website for errors and testing website after systems updates and new product launches.
  • Playing an active part in enhancing quality results and performance of the team.
  • Contributing to team effort by meeting KPI’s and SLA’s.
  • Recommending potential products or services to management by collecting customer information and analysing customer needs.
  • Contributing to a continual enhancement of customer service, by providing ideas and suggestions on how to improve procedures and develop the department.
Other Responsibilities:
  • Continually developing personal skills to enhance effectiveness of self and team.
  • Keeping abreast of professional knowledge by participating in training, maintaining personal networks and studying developments within the industry.
  • Escalating issues to senior management as appropriate.
  • Undertaking other reasonable duties as instructed by senior management.
Required Skills and Abilities:
  • Excellent verbal and written communication skills in Chinese.
  • Good numeracy skills.
  • Strong IT skills including good working knowledge of Microsoft Outlook.
  • Ability to multitask, prioritise and work under pressure.
  • Demonstrable negotiation skills.
  • Excellent accuracy and attention to detail.
  • Proactive and results-driven approach.
  • Exceptional problem-solving skills.
  • Excellent prioritising skills.
  • Faultless telephone manner.
  • Customer focus and commitment to service excellence.
  • Good interpersonal skills and ability to work as part of a team.
  • Ability to learn quickly in a changing environment.
  • Diagnostic and Advisory Skills.
  • Confidence and ability to deal with difficult situations.
Desirable Skills and Abilities:
  • Knowledge of online gaming and betting industry.
  • Interest and knowledge of sports.
Additional Requirements
  • Must be flexible towards work schedules and rota (mornings, evenings, nights and weekends)
Reports to:

Customer Service Team Leader

Purpose of the Role:

To serve customers by providing product and service information, answering queries and resolving issues in a prompt and efficient manner.

Key Responsibilities:
  • Providing excellent standard of service to customers through email, phones and web chat interactions.
  • Providing and processing information in response to customer enquiries, concerns and requests in a timely, personable and professional manner.
  • Resolving customer complaints in a patient, efficient and courteous manner and carrying out remedial action as and when required.
  • Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.
  • Consistently displaying a strong customer focus and “going the extra mile” to achieve a high level of customer satisfaction.
  • Assisting customers by placing bets over the phone.
  • Accurately translating website text as required by customers.
  • Effectively dealing with upset and angry callers.
  • Escalating issues to the Assistant Team Leader/Team Leader as necessary.
  • Escalating regulatory issues to the Compliance Team.
  • Following up on customer interactions in accordance with Company’s processes and procedures.
  • Providing guidance to and mentoring junior members of the team.
  • Liaising with other departments (for instance Payments and Fraud) to resolve customer queries as and when required.
  • Complying with Company’s policies and procedures at all times, to improve service provided.
  • Maintaining professionalism in all interactions with clients and colleagues.
  • Tracking and monitoring work activity.
  • Determining and accurately recording all details of incoming problems.
  • Displaying a high level of attention to detail whilst recording and updating account information.
  • Monitoring forum to capture feedback.
  • Monitoring website for errors and testing website after systems updates and new product launches.
  • Playing an active part in enhancing quality results and performance of the team.
  • Contributing to team effort by meeting KPI’s and SLA’s.
  • Recommending potential products or services to management by collecting customer information and analysing customer needs.
  • Contributing to a continual enhancement of customer service, by providing ideas and suggestions on how to improve procedures and develop the department.
Other Responsibilities:
  • Continually developing personal skills to enhance effectiveness of self and team.
  • Keeping abreast of professional knowledge by participating in training, maintaining personal networks and studying developments within the industry.
  • Escalating issues to senior management as appropriate.
  • Undertaking other reasonable duties as instructed by senior management.
Required Skills and Abilities:
  • Excellent verbal and written communication skills in English and Spanish.
  • Good numeracy skills.
  • Strong IT skills including good working knowledge of Microsoft Outlook.
  • Ability to multitask, prioritise and work under pressure.
  • Demonstrable negotiation skills.
  • Excellent accuracy and attention to detail.
  • Proactive and results-driven approach.
  • Exceptional problem-solving skills.
  • Excellent prioritising skills.
  • Faultless telephone manner.
  • Customer focus and commitment to service excellence.
  • Good interpersonal skills and ability to work as part of a team.
  • Ability to learn quickly in a changing environment.
  • Diagnostic and Advisory Skills.
  • Confidence and ability to deal with difficult situations.
Desirable Skills and Abilities:
  • Knowledge of online gaming and betting industry.
  • Interest and knowledge of sports.
Additional Requirements
  • Must be flexible towards work schedules and rota (mornings, evenings, nights and weekends)
Reports to:

Head of Compliance

Purpose of the Role:

To assist the Head of Compliance with all matters relating to compliance.

Key Responsibilities:
  • Conducting ongoing risk assessments of the Company processes and procedures in light of various legal regulatory and operational requirements.
  • Assisting the Head of Compliance in implementing various policies and procedures, to ensure that business activities are conducted in conformity with all applicable laws and regulations.
  • Challenging existing practices and procedures, and making recommendations in accordance with industry best practice.
  • Working alongside Head of Compliance to ensure effective communications with local and foreign regulators and legal bodies.
  • Liaising with other companies, service providers, external legal advisors, local government, regulatory authorities (local and foreign) and relevant service providers in various jurisdictions, as and when required.
  • Assisting with the development of compliance training and protocols.
  • Preparing regular and ad hoc reports with respect to regulatory requirements and developments.
  • Assisting with the preparation of compliance documentation for statutory, legal and regulatory purposes.
  • Assisting with audits as and when required.
  • Drafting responses to queries and investigations conducted by various official bodies.
  • Providing guidance and training in business-wide compliance policies and procedures, laws and regulations applicable to the business.
  • Proactively raising awareness of compliance risks throughout the business.
  • Working in partnership with other key stakeholders in the business, to ensure full adherence with the Company’s policies and procedures.
Other responsibilities:
  • Keeping abreast of professional knowledge by participating in training, maintaining personal networks and studying developments within the industry.
  • Escalating issues to Head of Compliance as appropriate.
  • Undertaking other reasonable duties as instructed by senior management.
Required Skills and Abilities:
  • Experience in dealing with compliance matters within a regulated environment.
  • Ability to update and review regulatory documents.
  • Strong working knowledge of various areas of compliance and the ability to apply these to real life situations.
  • Experience of dealing with regulators, licensing bodies and other relevant third parties.
  • Excellent prioritising skills, ability to multi-task and work under pressure.
  • Proactive and results-driven approach.
  • Excellent written and spoken communication skills in English.
  • Ability to explain complex compliance issues to employees from other departments in a clear and concise way.
Desirable Skills and Abilities:
  • Experience in managing regulatory relationships.
  • Experience of working in the online gaming and betting industry (not essential).
  • Bachelor's degree or equivalent through experience.
Reports to:

CFO/ Deputy CEO

Purpose of the Role:

To provide professional company secretarial support and assist the Company’s CFO/ Deputy CEO with a broad range of projects.

Key Responsibilities:
  • Working alongside CFO/ Deputy CEO and Senior Legal Advisor to ensure that business activities are conducted in conformity with all applicable laws, regulations and internal policies and procedures.
  • To ensure the effective servicing of a number of Group and/or operating company Boards, Committees and associated meetings. This will include summoning meetings, preparing agenda, collating papers and ensuring their timely distribution, attending meetings, preparing minutes and follow-up action plans.
  • To monitor follow up action taken after the meetings, and maintain a rolling agenda.
  • To maintain Board and Committee records including papers, minutes, the indices of reports considered and of delegated authorities.
  • To organise annual and extraordinary general meetings.
  • Ensure compliance with statutory requirements and governance best practice.
  • Advising various departments on a company secretarial matters.
  • Maintaining records, organising files and archiving.
  • Taking minutes, drafting resolutions, lodging required forms and annual returns with Companies House.
  • Liaising and organising documents with external corporate service providers.
  • Managing, filing and maintaining all company documents.
  • Reviewing legal agreements on an ad hoc basis.
  • Take a flexible approach to relevant issues and act promptly to ensure situations are dealt with appropriately and effectively.
  • Liaising and completing documents as required for the AGCC and GC (corporate matters only).
Other responsibilities:
  • Keeping abreast of regulatory developments and industry initiatives. Networking and participating in training as appropriate to maintain own professional expertise.
  • Escalating issues to the CFO as and when required.
  • Undertaking other reasonable duties.
Required Skills and Abilities:
  • A minimum of 2 years in a similar role.
  • Integrity and accountability.
  • Excellent communication skills in English.
  • Ability to influence and quickly build strong working relationships with key internal and external stakeholders.
  • Strong working knowledge of company secretarial duties.
  • Ability to understand complex information and explain it to operational staff in a straightforward way.
  • Excellent prioritising skills, with the ability to work under pressure.
  • Proactive and results-driven approach.
Desirable Skills and Abilities:
  • Degree qualification or equivalent through experience.
  • Experience within online gaming industry.
  • Second language (Spanish/ Italian preferred).
Reports to:

Chief Financial Officer

Purpose of the Role:

Preparing statutory and management reports for various group companies.

Key Responsibilities:
  • Assisting with all aspects of the Company’s accounting functions.
  • Supervising and reviewing all month end balance sheet journals, including provisions and consolidation adjustments.
  • Supervising and reviewing monthly balance sheet reconciliations.
  • Maintaining the fixed asset register.
  • Preparing statutory accounts and tax computations.
  • Providing data to external auditors.
  • Assisting with longer term financial planning and budget setting.
  • Overseeing Cash Flow forecasts and management.
  • Completing all tasks within the set deadlines, without compromising on quality.
  • Addressing queries from various stakeholders and recommending appropriate business focussed solutions to these queries.
Required Skills and Abilities:
  • ACCA or CIMA full or nearly qualified / Finance degree or equivalent through experience.
  • Proven experience of challenging and influencing key stakeholders outside of the Finance team.
  • Good presentation skills.
  • Ability to interpret and communicate financial data to non-financial managers, in a clear and concise manner.
  • Solid understanding of financial planning, budgeting and forecasting.
  • Good written and verbal communication skills.
  • Excellent knowledge of Microsoft Office applications, including Excel.
  • Advanced numeracy and analytical skills.
  • Outstanding attention to detail.
  • Strong time management skills, with the ability to meet strict deadlines.
  • Confident and conscientious manner.
  • Methodical and logical approach to problem solving.
Desirable Skills and Abilities:
  • Working knowledge of Russian.
  • Experience with Coda4 software.
Reports to:

Head of CRM

Purpose of the Role:

To assist the Head of CRM and the CRM Team in delivering a fast and efficient CRM operation.

Key Responsibilities:
  • Working with Country Managers and Senior CRM team members to create an ongoing communications plan for distinct, multi-national territories.
  • Configuring and executing all CRM activity for the business, including email, direct mail, SMS marketing and site/mobile messaging.
  • Proofing all campaigns and ensuring that quality standards are met.
  • Driving forward performance of email marketing in terms of Open Rate, Click Through Rate and ROI, whilst reducing unsubscribed rates.
  • Implementing testing from CRM meetings, to develop rich and dynamic content, subject lines and promotional offers.
  • Monitoring customer experience across all channels and making changes as required (through support teams), to ensure any sub-optimal items/processes/pages etc. are improved.
  • Continually improving creative techniques, performance and output/productivity levels.
  • Adhering to CRM communications calendar to ensure that all campaigns are delivered in a timely manner and within pre-approved deadlines.
  • Ensuring timely and on target configuration and execution of CRM campaigns.
  • Effectively communicating on campaign definitions and builds, revising campaigns on a continuous basis and communicating any changes to the key stakeholders.
  • Ensuring that all campaigns are configured according to campaign definitions.
  • Ensuring the campaign builds are updated to reflect any changes to our products and key seasonal events.
  • Maintaining details of contract strategy, together with key information/data to support revisions/optimisation.
  • Maintaining consistent contact with customers and optimising customer journey across products and platforms.
  • Co-ordinating between stakeholders to ensure efficient creation and execution of campaigns.
  • Driving flexible and creative CRM initiatives, in close alignment to CRM Analyst recommendations.
  • Supporting the CS and Product Teams by dealing with player query escalations pertaining to campaign configuration, target audience, suppression criteria, contact rules etc.
Other Responsibilities:
  • Keeping abreast of professional knowledge by maintaining personal networks and studying developments within the industry, to ensure that Panbet is one-step ahead. Participating in training as appropriate to maintain own professional expertise and CPD.
  • Escalating issues to senior CRM team members as appropriate.
  • Undertaking other reasonable duties as instructed by senior management.
Required Skills and Abilities:
  • Minimum 1 year experience in configuring communication across media of email, SMS, Push and Direct Mail.
  • Customer focus and commitment to excellent service.
  • Good working knowledge of Microsoft Office applications, particularly Excel.
  • Strong knowledge of HTML coding for emails.
  • Excellent verbal and written communication skills in English.
  • Accuracy and strong attention to detail.
  • Excellent numeracy and analytical skills.
  • Good report writing skills.
  • Proactive and results driven approach.
  • Good organisation and prioritising abilities.
  • Ability to multitask and work under pressure.
  • Exceptional creative thinking and problem-solving skills.
  • Good interpersonal and relationship building skills.
  • Ability to learn quickly in a changing environment.
  • Confidence and ability to deal with difficult situations.
  • An interest and understanding of Sport is essential.
Desired Skills and Abilities:
  • Degree in computer science or equivalent through experience.
  • Recent experience in a relevant gaming/betting role (CRM, Communications, Product).
  • Strong presentation skills.
  • Profound experience of managing stakeholders.
  • An conceptual understanding of audience segmentation would be advantageous.
  • Some understanding of the Russian language is desirable but not essential.
Reports to:

Spanish Country Manager

Purpose of the Role:

Assisting the Country manager in the set-up, monitoring, coordination and tracking of marketing activities (mostly in digital environment).

Key Responsibilities:
  • Coordinating the company’s media campaigns for the company’s products in Spain.
  • Participating in the launch of a new brand on the Spanish regulated gaming scenario, in a multinational working environment.
  • Driving the creation and mechanics of new promotional campaigns using a good business knowledge of the online Gaming products (Sportsbetting and Casino).
  • Working with Digital Content Manager and Designers, under the supervision of the Country Manager.
  • Coordinating and managing all digital advertising activity for the business primarily through PPC, SEO and display advertising but also potentially including other digital media and offline opportunities as identified.
  • Coordinating Marketing initiatives and brand guidelines across different channels: Web, Mobile…. and across Marketing departments: Branding, Sponsorship, Acquisition and CRM.
Other Responsibilities:
  • Ensuring that all media activity is sufficiently monitored, tracked and evaluated in order to monitor ROI.
  • Utilising all available tools within the platform’s system to optimise campaign effectiveness, including promotion code set-up and tracking.
  • Accurately recording all purchase orders/bookings, media costs, bonus and promotional costs and other expenditure and report on a weekly and periodic basis, in direct reporting with the Country Manager.
  • Ensuring that all activity delivered is consistent with the Brand guidelines across all channels.
  • Maintaining full awareness and understanding of appropriate legislation for relevant media channels (e.g. Advertising Standards) and ensure all activity is fully compliant with such legislation; ensure all media activity is approved by Compliance team(s).
Required Skills and Abilities:
  • 2-3 years’ experience in Gaming companies managing campaigns (Sportsbetting), Casino is a plus.
  • 2-3 years’ experience of managing digital advertising agency or client-side.
  • Degree level education in Advertising, Marketing or Media related core modules.
  • Very strong communications skills (written, verbal and presentational) in Spanish and English.
  • Extensive experience of digital marketing channels including PPC, SEO and display.
  • Experience in developing and executing media plans supported by strong creative executions.
  • Strong organisational skills and experience of balancing multiple projects at once.
  • Experience of managing/auditing media and media agencies preferable.
  • Evidence of strong people and project management skills.
  • Team player.
Other requirements:
  • Must be flexible and able to work in the evenings and during weekends if required.
Reports to:

Head of Sponsorship

Purpose of the Role:

Managing the activation of sponsorships within the group’s portfolio to maximise ROI on deals.

Key Responsibilities:
  • Managing the activation of specific sponsorships within the portfolio.
  • Contributing innovative brand activation ideas.
  • Leveraging Panbet’s partnerships to help achieve group and department objectives.
  • Ensuring that Panbet receives maximum ROI from its partnership investments.
  • Working closely with internal departments to manage the distribution of sponsorship assets.
  • Helping research new partnership opportunities.
  • Assisting with regular projects (videos, activations, email campaigns, competitions).
  • Assisting in building and maintaining the relationships between Panbet and its partners on a daily basis.
  • Providing regular progress reports and feedback on partnership accounts.
  • Co-ordinate staffing schedule in terms of hosting VIPs, media, B2B partners and competition winners.
  • Monitoring competitors’ activity and reporting findings.
Other Responsibilities:
  • Keeping abreast of professional knowledge by maintaining personal networks and studying developments within the industry.
  • Participating in training as appropriate to maintain own professional expertise and CPD.
  • Escalating issues to the Head of Sponsorship as appropriate.
  • Undertaking other reasonable duties as instructed by senior management.
Required Skills and Abilities:
  • At least two years’ experience in sports marketing.
  • A thorough knowledge of a wide range of sports, especially football.
  • A good knowledge and understanding of the betting industry.
  • A sound knowledge of the business of sport.
  • Strong numerical skills, with the ability to creatively interpret ROI results.
  • A working understanding of social media (particularly Facebook, Twitter and YouTube).
  • Excellent communication skills (written and spoken) with people at all levels of business.
  • Attention to detail, especially when proofreading own work.
  • Punctuality, reliability and flexibility.
  • Strong interpersonal and presentation skills, helping to build a rapport with fans and partners.
Desirable Skills and Abilities:
  • Photoshop skills.
  • Experience in marketing in the gambling industry.
Other requirements:
  • Must be flexible and able to work in the evenings and during weekends if required.
There are no current vacancies in this area.
There are no current vacancies in this area.
There are no current vacancies in this area.

To apply for any of the above roles, please send your CV and covering letter to jobs@panbet.com

If you are interested in working for us, but cannot find anything suitable above, you can make a speculative application by clicking here

Marathonbet products and services

Sports book

Many sports, hundreds of matches, thousands of markets. Also lotteries and special markets, for example who will be the next James Bond? Or who will win the latest reality TV show?

Live in-play betting and live statistics

Live betting while the match/ tournament takes place. Lots of markets available including who will win the next point or score the next goal? Many with live TV feeds and live match stats.

Toto

Accumulator pool betting.

Mobile

Bet via the Marathonbet app. Available for iPhone, iPad and Android devices.

Software

Affiliate and customer relationship management systems.

Marathonbet partners

In 2013, Marathonbet made its first move in sponsorship by orchestrating a principle partnership agreement with Fulham FC. The two-year deal was a club record for the Whites. Soon after, Marathonbet teamed up with Ukrainian Premier League side Dynamo Kyiv, with the company logo appearing on the back of the club’s shirts.

Following the success of these collaborations, Panbet’s Marketing team helped engineer further deals for Marathonbet in 2014, including partnerships with Hibernian, Tottenham Hotspur, West Ham United and Derby County. More recently, Panbet’s employees aided Marathonbet in extending its sponsorship portfolio even further, by securing betting partnerships with five-time European Cup winners Liverpool Football Club and 20-time champions of England, Manchester United.

What our people say

Olessia, Director

“The international gaming market is ever changing; new products, new markets, new technology and new legislation drive the Panbet Limited team to ensure that nothing grows stale. The constant desire to improve and reinvent our processes, policies and practices is not for everyone. We work 24 hours every day of the year. If you are looking for a quiet 9-5 paper shuffling number, then we have nothing for you. If you have an interest in sport, gaming, IT development, marketing, or delivering the best in customer liaison, and have boundless energy and enthusiasm, then give us a call. Experience is always welcome, but willingness, dedication and enthusiasm are also vastly appreciated.”

Niall, Senior Social Media Executive

“Working at Panbet has allowed me to grow in an exciting company and industry. During my time here, I’ve worked closely with Premier League clubs, players and managers, while creating engaging content with them, as well as developing our social media channels. The opportunities I have been given are unique and hugely rewarding.”

Tatjana, Customer Service Agent

“As a Customer Service Agent, my job is to solve customer issues via chat, phone or email in a polite and professional manner. I speak to clients from all over the world every day and I represent the brand. I joined Panbet recently without much knowledge of the industry, but the support you receive as a new employee is great. At first, it seems like there is a lot of information to take in, but the constant and instant help from colleagues and team leaders makes it easy to learn. The training programme is very comprehensive and well organised and after six months in my role, I have the skills and knowledge to fully contribute to my team. My job is very varied and interesting and I feel valued and appreciated at Panbet.”

German, IT Support Analyst

“Panbet has invested in my professional development and has given me an opportunity to enjoy an interesting job. The atmosphere in Panbet’s head office is great and everyone is friendly and supportive, which is very important to me. People genuinely get on well with each other and we often socialise after work. The Company also organises various activities on a regular basis, which is a great way to mingle with people from other departments.”

Christian, Head of R&D Gaming

“It’s great to work for a Company where you are empowered to develop your ideas and offered support and encouragement from senior management. The Company is very ambitious. It backs us to continuously explore new prospects and opportunities. As an employee of Panbet, I feel like I am part of this exciting journey.”

Alina, Customer Service Manager

“Panbet is a delightful place to work. All employees are valued and given a chance to make a meaningful contribution. Working for Panbet gave me an opportunity to grow, improve and be recognised.”

Devon, Customer Service Team Leader

“In my role as Customer Services Agent, my main task is to assist customers with their queries and advise them on our products. It is a very busy environment and you need to be able to multitask if you want to succeed. It also helps if you have an interest in sports, because once you join the team, you will need to be aware of the key sporting events. My job is challenging and very exciting and I love my team. We spend a lot of time together and my team is like my second family. I particularly like our days out at the local sports games. “

Kamilla, Procurement Officer

“Panbet offers excellent opportunities for staff and is a wonderful company to work for! Our offices are located only a few minutes’ walk away from St Ann’s Wells Gardens and I often pop out at lunchtime to grab my lunch in the lovely surroundings of the park. We’ve just moved to a new office with fantastic facilities and I like the free, secure parking, which is available to all staff. I no longer need to worry about finding a parking space in the morning. We have a busy social calendar and celebrate birthdays and other occasions together. The key thing for me, though, is that the Company encourages everyone to develop their skills. A number of my colleagues have benefitted from professional courses that Panbet has supported.”

Iuliia, Payments & Fraud QA & PP Analyst

“I really enjoy working in my team. There’s a lot of friendly competition, but also plenty of office banter. If you’re stuck, you can be certain that someone will take the time from their busy schedule to help you out and share their knowledge with you. I’ve learnt a lot from my more experienced colleagues and I’ve never felt that I was thrown into the deep waters”.

Ade, Training Manager

“There are a thousand and one companies where, if you have an idea and say “I could do that”, you will be told that maybe six months down the line it’s something that could be discussed further. Panbet is the kind of company that responds with – “Prove it – we’ll support you”. It’s easy going to work every day for a company full of great people, where you are encouraged to think outside of the parallelogram!”

Jenny Stevens, Head of Group HR

“A culturally diverse, fast-paced, supportive, environment is awaiting friendly, flexible and innovative people. Since my employment with Panbet, I have seen lots of hardworking employees gain internal promotion securing our strength and resources, rewarding skills and knowledge. Our Leadership Development Program is excellent for new and existing managers and we have added some additional modules which are suitable and open to all of our employees. HR is at the heart of the business our role to encourage the employees and management to communicate effectively, to manage processes, to develop and coach, to support and reassure. Any company with a strong people culture, respects and values their staff. This is what Panbet does.”